Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Manager
Quatro Amigos Racing
10.2021 - Current
Accomplished multiple tasks within established timeframes.
Maintained a professional, organized, and safe environment for employees and owners.
Maximized performance by monitoring daily activities and working side by side with team members.
Shift Lead Manager
White Water Express
05.2024 - 08.2024
Cooperated with coworkers to improve customer experience and manage storefront.
Exercised composure under pressure and in escalated customer service scenarios.
Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Set new goals and work beside employees to double current membership enrollment.
Support Staff
Laura Marburger PC
05.2020 - 05.2024
Streamlined office processes for improved workflow and increased productivity.
Handled confidential information with discretion and ensured its secure storage according to company policies.
Volunteer
Love Heals Youth
12.2019 - 06.2023
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Communicated with staff members to stay informed about volunteer opportunities and events.
Volunteer
Access Builds Children
01.2020 - 05.2023
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Assistant Campaign Manager
Laura Watson For Judge
06.2021 - 03.2022
Streamlined communication channels between internal teams, ensuring timely and accurate updates on campaign progress.
Handled the distribution of advertising materials across multiple teams.
Porter
Northside Lexus
08.2021 - 10.2021
Communicated with coworkers and managers about completed duties.
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Education
BBA - Business Management
Baylor University
Waco, TX
05.2025
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Timeline
Shift Lead Manager
White Water Express
05.2024 - 08.2024
Manager
Quatro Amigos Racing
10.2021 - Current
Porter
Northside Lexus
08.2021 - 10.2021
Assistant Campaign Manager
Laura Watson For Judge
06.2021 - 03.2022
Support Staff
Laura Marburger PC
05.2020 - 05.2024
Volunteer
Access Builds Children
01.2020 - 05.2023
Volunteer
Love Heals Youth
12.2019 - 06.2023
BBA - Business Management
Baylor University
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