To obtain a career position; Committed to building a successful career in Front Range, to support and sustain a thriving family. Skilled worker learns new processes quickly and adapts to client and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Route Sales Representative
Frito Lay
09.2023 - Current
Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
Maintained accurate inventory records, ensuring sufficient product availability for customers.
Implemented effective time management techniques to maximize daily productivity and efficiency on routes.
Utilized data analysis tools to track performance metrics and identify areas for improvement in sales processes.
Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.
Maintained positive relationships with customers using good communication and follow-through abilities.
Massage Therapist
Massage Heights
06.2023 - 09.2023
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Collaborated with physical therapists and other medical professionals to provide holistic care.
Educated clients on benefits of massage and recommended home care techniques.
Owner/Personal Trainer + Massage Therapist
Form Fitness And Therapy
07.2020 - 09.2023
Trained clients during strength training, cardio vascular exercise and stretching.
Designed specific workout systems for individual clients based on performance ability.
Maintained client treatment records and designed long-term care programs for return customers.
Spoke with clients regarding health history, expectations, services and exercises for safety and customer satisfaction.
Conducted group wellness presentations for classes up to 20 participants.
Personal Trainer/Group Instructor for Fort Collins Police Cadets from 2020-2021
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Service Estimator
Axiom Hail And Collision Repair
03.2023 - 07.2023
Educated customers regarding regular maintenance protocols to preserve vehicle condition.
Examined service history and provided initial inspection of vehicle to identify issues.
Maintained high customer satisfaction standards to meet or exceed targets.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Developed estimates by costing materials, supplies, and labor.
Exhibited high energy and professionalism when dealing with clients and staff.
Shop Technician
Provident Energy Services
08.2022 - 01.2023
Kept shop clean, organized and stocked with supplies.
Operated manual, pneumatic, band saw, grinder, sander, polisher, mounting machinery, hydraulic shop tools to complete work
Repaired parts, components and assemblies to correct malfunctions of Manifolds, Junk Catchers and Valves to make sure to meet safety requirements.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
High Pressure Testing to 10k-15k to make sure all oil field equipment meets pressure standards.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Unloaded trucks and rail cars and moved materials to staging area.
30-50 hours of CAT Telehandler experience
Marketing & Agency Consultant
Madwire/Marketing360, Fort Collins Colorado
04.2021 - 05.2022
Used consultative sales approach to listen carefully to client needs and recommend desired products and services.
Nurtured relationships with decision-makers in various business groups to win new business and increase repeat opportunities.
Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers.
Represented company at community and business events to gain exposure to potential consumers.
Assessed customer needs and developed individualized solutions to reach customer satisfaction.
Handled 70-100 calls per day to address customer/agency inquiries and concerns
Learned new skills and applied them to daily tasks to improve efficiency and productivity
Manager +Therapist/Trainer
Muscle Restoration Therapy, MRT
11.2014 - 03.2020
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Implemented project management techniques to overcome obstacles and increase team productivity.
Updated reports, managed accounts and generated reports for company database.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Maintained client treatment records and designed long-term care programs for return customers.
Volunteer Fire Fighter
Eaton Fire Protection District
10.2012 - 07.2014
Delivery Driver and Field Technician
Fort Collins Wholesale Nursery
05.2011 - 07.2012
Packdown Crew Member
The Home Depot
09.2010 - 04.2011
Agriculture Assistant
Ardec
05.2009 - 11.2009
Education
Registered Massage Therapist - Massage Therapy
Healing Arts Institute
Fort Collins
2012
Emergency Medical Technician - Basic - EMT-B
Front Range Community College
Fort Collins, CO
2011
Firefighter 1+2 - Fire Science
Aims Community College
Greeley, CO
2010
FFT 2 - Wildland/Forest Firefighting And Investigation
Front Range Community College
Fort Collins, CO
2010
Forestry - Forestry
Black Hills State University
Spearfish, SD
2008
High School Diploma -
Rocky Mountain High School
Fort Collins, CO
2008
Skills
10 years of experience and knowledge in Massage/Manual Therapy
Active listening
Team/Goal Oriented
Communication Skills
Approachable and Friendliness
Conscientious work ethic
Relationship and Team building
Flexible and Adaptable
Procedural Documentation/SOAP NOTES
Proficiency in Excel, Word, and Powerpoint
Leadership Competencies
Timeline
Route Sales Representative
Frito Lay
09.2023 - Current
Massage Therapist
Massage Heights
06.2023 - 09.2023
Service Estimator
Axiom Hail And Collision Repair
03.2023 - 07.2023
Shop Technician
Provident Energy Services
08.2022 - 01.2023
Marketing & Agency Consultant
Madwire/Marketing360, Fort Collins Colorado
04.2021 - 05.2022
Owner/Personal Trainer + Massage Therapist
Form Fitness And Therapy
07.2020 - 09.2023
Manager +Therapist/Trainer
Muscle Restoration Therapy, MRT
11.2014 - 03.2020
Volunteer Fire Fighter
Eaton Fire Protection District
10.2012 - 07.2014
Delivery Driver and Field Technician
Fort Collins Wholesale Nursery
05.2011 - 07.2012
Packdown Crew Member
The Home Depot
09.2010 - 04.2011
Agriculture Assistant
Ardec
05.2009 - 11.2009
Registered Massage Therapist - Massage Therapy
Healing Arts Institute
Emergency Medical Technician - Basic - EMT-B
Front Range Community College
Firefighter 1+2 - Fire Science
Aims Community College
FFT 2 - Wildland/Forest Firefighting And Investigation