Hi, I’m
Comfort Quee
HACKENSACK,New Jersey
Summary
Dedicated Certified Medical Assistant with a proven track record at Hackensack Digestive Disease Associates, enhancing patient satisfaction through efficient care and meticulous electronic health record management. Skilled in diagnostic testing and patient communication, I excel in fostering a welcoming environment while ensuring seamless coordination with healthcare professionals for optimal patient outcomes.
Overview
28
years of professional experience
Work History
Hackensack Digestive Disease Asso/GANJ
Certified Medical Assistant
06.1996 - 12.2023
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Oriented and trained new staff on proper procedures and policies.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Education
BERDAN TECHNICAL INSTITUTE Totowa, NJ
from MEDICAL ASSISTANT
Skills
- Patient care
- Electronic health records
- Prescription management
- Diagnostic testing
- Reliable team player
- Medical terminology knowledge
- Immunization administration
- EMR / EHR
- Phlebotomy
- Verbal and written communication
- Attention to detail
- Problem-solving
- Team collaboration
Timeline
Certified Medical Assistant
Hackensack Digestive Disease Asso/GANJ
06.1996 - 12.2023
BERDAN TECHNICAL INSTITUTE
from MEDICAL ASSISTANT
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