Comfort Umoh
Fate,TX
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my time management and customer service skills at Aqua-Tots Swim School to significantly improve the check-in process. Collaborating effectively with teams, I ensured confidentiality and efficiency, embodying a results-driven approach without compromising service quality.
Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Aqua-Tots Swim School
05.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
Server 1
Brookdale Assisted Living
08.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Which Wich
01.2022 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Nursing
Collin County Community College
Wylie, TX05.2026
High School Diploma -
Rockwall Heath High School
Rockwall, TX05.2024
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Team Collaboration
- Appointment Scheduling
- Administrative Skills
Accomplishments
- Achieved winning 2nd place at ICHSA Finals through effectively helping with my a capella group, my choir teacher, hard work and determination.
Hobbies
I absolutely love singing and dancing so much that my siblings, my cousin, and I made a dancing group to dance at our cultural functions. In high school I sang at basketball games and had the opportunity to sing at some football games as well. I also like reading books and watching shows on my free time.
Timeline
Front Desk Receptionist
Aqua-Tots Swim School
05.2024 - Current
Server 1
Brookdale Assisted Living
08.2023 - 12.2023
Cashier
Which Wich
01.2022 - 04.2022
Associate of Science - Nursing
Collin County Community College
High School Diploma -
Rockwall Heath High School
Similar Profiles
Calogera BorrelloCalogera Borrello
Swim Instructor at Aqua-Tots Swim SchoolSwim Instructor at Aqua-Tots Swim School
Camryn KeeneyCamryn Keeney
Front Desk Associate at Aqua Tots Swim SchoolFront Desk Associate at Aqua Tots Swim School
Ashlyn Reynolds-HuntworkAshlyn Reynolds-Huntwork
Swim Instructor at Aqua-Tots Swim School ScherervilleSwim Instructor at Aqua-Tots Swim School Schererville