Concepcion Schmidt
San Antonio
Summary
Experienced administrative professional with a strong background in customer service, data entry, and title processing. Proven ability to maintain compliance and accuracy in vehicle registration while ensuring operational efficiency. Bilingual, skilled in managing transactions and maintaining records in fast-paced environments.
Overview
31
31
years of professional experience
Work History
Tag and Title Clerk
Principle Group BMW,VW,INFINITI
San Antonio
01.2024 - Current
- Processed vehicle title applications and managed registration paperwork efficiently.
- Maintained accurate records of vehicle tags and titles in the company database.
- Handled payment transactions for vehicle registrations and title fees promptly.
- Coordinated with state agencies to ensure compliance with title regulations.
Title Clerk
Ancira Volkswagen
San Antonio
10.2012 - 01.2024
- Prepared tax and title documents for registering new and used vehicles, issued checks for purchasing units, assigned MCOs for dealer trade, and managed overnight title for wholesale sales.
- Processed bank deposits for parts, service, and sales; reconciled credit card transactions and issued checks for parts refunds and overage TTL.
- Utilized computer software programs for title clerks, including DMV systems WedDealer, TitleTech, CDK, Cenpos, and Microsoft Office Suite.
Administrative Clerk
TitleMax
San Antonio
01.2011 - 10.2012
- Responsible for opening new accounts.
- Familiarity with various types of payment methods including cash, checks, credit cards.
- Reviewed vehicle titles for accuracy and completeness Vin, odometer and add lien on title.
- Assisted MGR. collecting past due accounts.
Customer service/Cashier
Conn’s Appliances
San Antonio
09.2005 - 01.2011
- Duties included receiving English and Spanish calls, take care of all customer questions of concerns for service.
- Handled all cash transactions coming into service center.
- Balance cash drawer and make daily bank deposit.
- Scan all work orders in Conn’s system for accuracy when repairs are completed.
Banking officer
Bank Banamex
Chihuahua
03.1995 - 01.2004
- Facilitated account openings for checking, savings, credit cards, and loans, enhancing customer access to banking services.
- Executed fund transfers between accounts and established online banking access, improving customer convenience and account management.
Education
High School Diploma - Business Administration
Skills
- Administrative Duties
- Customer Care
- Title Processing
- Bilingual (Spanish Fluent)
- Payment processing
- Software proficiency
- Transaction verification
- Document preparation
- Data entry accuracy
- Vehicle registration
- Problem solving
- Attention to detail
- Tax calculation
- Notary services
- Team collaboration
- Organizational skills
- Multitasking capacity
Extracurricular Activities
[Provide extra curricular activities details, including your key responsibilities and most remarkable accomplishments]
Timeline
Tag and Title Clerk
Principle Group BMW,VW,INFINITI
01.2024 - Current
Title Clerk
Ancira Volkswagen
10.2012 - 01.2024
Administrative Clerk
TitleMax
01.2011 - 10.2012
Customer service/Cashier
Conn’s Appliances
09.2005 - 01.2011
Banking officer
Bank Banamex
03.1995 - 01.2004