Owner
Conchita Helen Doyle
Helen Doyle Designs
Daphne,Alabama
28
years of professional experience
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Work History
Manager
7 Years 2 Months- Oversaw daily operational activities and managed team coverage to ensure smooth workflow.
- Scheduled staff shifts, managing frontline workflow to ensure optimal coverage and service delivery.
- Monitored staff performance, addressing issues to maintain high service standards.
- Coached associates on sales techniques, product knowledge, and customer service to enhance customer engagement.
- Trained new hires on company policies, POS systems, and service routines.
- Guided team members through coaching and training to enhance performance.
- Resolved customer concerns and escalated issues with professional follow-up.
- Executed opening, closing, and shift change procedures to uphold daily operations.
- Assessed merchandising displays to enhance brand visibility and presentation.
- Tracked inventory levels to facilitate timely restocking.
Marketing Specialist
5 Years 6 Months- Managed marketing budget for eighteen branches and nine departments, ensuring efficient allocation of resources.
- Bidded out and ordered small and large giveaways while maintaining inventory and reordering supplies.
- Maintaining an online presence for the bank using our Facebook page.
- Coordinated advertising efforts with vendors, newspapers, and magazines on a monthly and yearly basis to enhance brand visibility.
- Coordinating with branches and departments to support them in any events they may have the their respective markets.
- Coordinating with branches and departments to support them in any events they may have in their respective markets.
- Managed inventory levels for marketing materials for all aspects of the marketing department.
- Supported branches with event setup and display and departments any set up and display for any events they may have.
Owner
13 Years 5 Months- Oversaw product and service creation activities to ensure alignment with business goals.
- Directed and coordinated production, pricing, sales, and distribution activities to optimize product lifecycle.
- Oversee activities directly related to making products or providing services.
- Coordinated setup and display for various events
Manager
2 Years 11 Months- Resolved customer complaints, enhancing satisfaction and retention.
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
- Reviewed operational records to project sales and assess profitability trends.
- Monitored customer preferences to tailor sales strategies and optimize efforts.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Resolve customer complaints regarding sales and service.
Designer
11 Years 4 Months- Prepare sketches of ideas, detailed drawings, illustrations, artwork, or blueprints, using drafting instruments, paints and brushes, or computer-aided design equipment.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintained and updated filing, inventory, mailing, and database systems to ensure efficient information retrieval and organization.
- Communicated with customers, employees, and other individuals to answer questions and address complaints, enhancing service satisfaction.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Prepared sketches, detailed drawings, illustrations, and blueprints using drafting instruments and computer-aided design equipment to visualize design concepts.
Education
High School Diploma
- President of Art Honors Society.
- Photographer for the yearbook staff.
- Member of the yearbook staff.
Completed coursework
Skills
Staff scheduling
POS systems
Budget management
Visual merchandising
Team supervision
Team leadership
Inventory control
Visual merchandising
Disclaimer
References upon request
Timeline
Manager
Fairhope Pharmacy/ Christmas round’ the Corner
09.2019 - CurrentRead More
Marketing Specialist
United Bank
03.2014 - 09.2019Read More
Owner
Helen Doyle Designs
06.2013 - CurrentRead More
Manager
Ashley Furniture Homestore
07.2010 - 06.2013Read More
Designer
Coastal Home Design
02.1999 - 06.2010Read More
LaGrange High School
High School Diploma
06.1991Read More
University of South Alabama
Completed coursework
08.1993Read More