Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Conisha Chambers

Ridgewood,NY

Summary

Dynamic professional with a proven track record in customer service and support, adept at problem resolution and team collaboration. Excelled at Amazon Locker by enhancing customer satisfaction through expert handling of complaints and inquiries. Skilled in maintaining high product knowledge and efficiency, contributing to significant positive feedback and operational improvements. Demonstrates exceptional communication and organizational abilities.

Overview

3
years of professional experience

Work History

Amazon Locker

Customer Service Associate
05.2024 - 07.2024

Job overview

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Target

Style Team Member
03.2023 - 06.2023

Job overview

  • Increased revenue by upselling complementary products and suggesting outfit pairings for customers.
  • Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
  • Boosted sales through effective product knowledge and up-to-date trend awareness.
  • Implemented feedback from management to improve individual performance continuously throughout employment tenure at the companystore.

  • Checked fitting room stalls and sorted merchandise to racks.

Amazon Fresh

Personal Shopper
07.2022 - 03.2023

Job overview

  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Wendys

Crew Member Cook
03.2022 - 06.2022

Job overview

  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Contributed to the overall atmosphere of the venue by providing courteous and respectful interactions with all patrons.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.

Amazon Fulfillment Center

Warehouse Worker
01.2021 - 06.2022

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

Metropolitan Diploma Plus High School
Brooklyn, NY

06.2020

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration

Timeline

Customer Service Associate

Amazon Locker
05.2024 - 07.2024

Style Team Member

Target
03.2023 - 06.2023

Personal Shopper

Amazon Fresh
07.2022 - 03.2023

Crew Member Cook

Wendys
03.2022 - 06.2022

Warehouse Worker

Amazon Fulfillment Center
01.2021 - 06.2022

Metropolitan Diploma Plus High School

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Conisha Chambers