Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
20
20
years of professional experience
Work History
Patient Access Representative
University Hospital Cleveland Medical Center
02.2025 - Current
Stayed calm under pressure to and successfully dealt with difficult situations.
Applied administrative knowledge and courtesy to explain procedures and services to patients.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Greeted and assisted patients with check-in procedures.
Provided excellent customer service to patients and medical staff.
Administration Warehouse Supervisor
Liberty Safety
04.2005 - Current
Supervised warehouse operations by managing employees during shift.
Supervised shipping and receiving, distribution and workplace safety.
Managed merchandise inventory transactions.
Performed troubleshooting to resolve issues with equipment, devices and products.
Completed daily operations on time and maintained high standards of accuracy.
Education
Associate of Applied Science - Healthcare Administration Services
Colorado Technical University
Colorado Springs, CO
07-2021
Diploma - Legal Secretary
Penn Foster Career School
Scranton, PA
04-2013
High School Diploma -
Bedford High School
Bedford, OH
06-2002
Skills
Patient registration
Electronic Medical Records
Typing 60 wpm
Sage
Customer Service
Inventory management
Filing
Scheduling
Office supply management
Multi-line telephone systems
Data entry
Timeline
Patient Access Representative
University Hospital Cleveland Medical Center
02.2025 - Current
Administration Warehouse Supervisor
Liberty Safety
04.2005 - Current
Associate of Applied Science - Healthcare Administration Services
Registered Nurse, Trauma Surgical ICU at University Hospital Cleveland Medical CenterRegistered Nurse, Trauma Surgical ICU at University Hospital Cleveland Medical Center