Connee Keffer Evans
Chester,VA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
General Manager
Kefficient LLC
01.2018 - Current
- Increasing overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Cultivating strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implementing effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Establishing comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Managing budget implementations, employee reviews, training, and schedules.
- Interacting well with customers to build connections and nurture relationships.
- Assisting in recruiting, hiring, and training of team members.
- Handling problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reporting issues to higher management with great detail.
- Supervising office personnel to ensure proper functioning of the home office.
- Reviewing all contracts, graphs, scopes of work, and work site photos.
- Follow up with customers to ensure satisfaction after job completion, and addressing any concerns they may have
- Managing semi-monthly payroll and commissions, as well as paid time off.
- Generating daily sales reports and updating revenue graph.
- Assisting Accounts Payable department.
- Scheduling of vehicle maintenance.
- Managing collections, sending late notices, and filing liens.
Electrical Power Production Apprentice
Air Force
03.2008 - 09.2010
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Developed proficiency in industry-specific tools and software through hands-on training.
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Received constructive feedback from mentors, leading to improved performance and increased knowledge.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
- Participated in team meetings and contributed valuable input for process improvements.
- Gained exposure to different departments, broadening understanding of business operations.
- Collaborated with fellow apprentices on group projects, honing teamwork and communication skills.
- Consistently met deadlines by effectively managing time and prioritizing tasks.
- Implemented suggestions from mentors, leading to enhanced productivity and skill development.
- Proactively sought opportunities for professional growth by attending workshops and industry events.
- Maintained detailed records of apprenticeship activities, tracking progress toward learning objectives.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Utilized newly acquired skills by taking on increasingly complex assignments over time.
Education
High School Diploma -
Manchester High School
Midlothian, VA06.2007
Skills
- Financial Administration
- Schedule Management
- Vendor Sourcing
- Quality Management
- Business Administration
- Workflow Planning
- Staff Supervision
- Customer Relationship Management
- Staff Training
- Data Review
- Team Oversight
- Staff Development
Timeline
General Manager
Kefficient LLC
01.2018 - Current
Electrical Power Production Apprentice
Air Force
03.2008 - 09.2010
High School Diploma -
Manchester High School
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