Dynamic and dedicated professional with a strong background in customer service at Publix. Proven ability to build lasting customer relationships and handle transactions with precision. Recognized for reliability and teamwork, consistently delivering exceptional service while maintaining a balanced cash drawer. Committed to enhancing customer experiences through empathy and professionalism.
Overview
3
3
years of professional experience
Work History
Cashier
Publix
6753 Thomasville Rd, Tallahassee FL 323212
06.2022 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.