Conner Owens
DW McMillan Memorial Hospital
Repton
11
years of professional experience
Detail-oriented Healthcare Revenue Cycle Professional with over six years of experience in patient access and financial services. Expertise in insurance verification, financial counseling, and preparing Good Faith Estimates while effectively managing patient responsibilities and Financial Assistance applications.
Work History
Financial Counselor
2 Years 6 Months- Conducted financial assessments, prepared Good Faith Estimates, reviewed Financial Assistance applications, verified insurance benefits, managed oncology/outpatient infusion authorizations, coordinated scheduling, and collaborated across departments to ensure seamless patient care.
- Developed financial plans for patients, ensuring alignment with hospital policies and patient needs.
- Provided comprehensive counseling on insurance options, enhancing patient understanding of available resources.
- Collaborated with healthcare providers to streamline billing processes and improve financial communication.
Patient Access Clerk
7 Years- Registered patients, verified insurance, obtained authorizations, collected patient payments, maintained HIPAA compliance, and supported seamless patient flow.
- Managed patient registration processes to ensure accurate data entry and compliance with hospital policies.
- Coordinated insurance verification procedures, improving approval rates and reducing delays in patient services.
- Trained new staff on electronic health record systems to enhance operational efficiency and workflow consistency.
Paraprofessional
1 Year 10 Months- Assisted in classroom instruction, tailored learning experiences, and fostered student growth.
- Supported classroom activities and learning environments for diverse student needs.
- Assisted lead teachers in implementing educational programs and curricula effectively.
- Fostered positive relationships with students, promoting social and emotional development.
Education
Health Sciences Coursework - Health Sciences
High School Diploma
Skills
Revenue Cycle Management
Insurance Verification
Prior Authorizations
Financial assessments
EOB review
Scheduling
EMR
Excel
Microsoft Word
PowerPoint
Budgeting assistance
Financial education
Timeline
Financial Counselor
DW McMillan Memorial Hospital
02.2024 - CurrentRead More
Patient Access Clerk
DW McMillan Memorial Hospital
08.2019 - CurrentRead More
Paraprofessional
Growing Room Child Development Center
01.2016 - 11.2017Read More
Southern Union Community College
Health Sciences Coursework from Health Sciences
Read More
Excel High School
High School Diploma
Read More
Core Competencies
- Financial Counseling
- Insurance Verification
- Prior Authorizations
- Revenue Cycle Management
- Patient Registration
- Good Faith Estimates
- Financial Assistance
- Oncology & Outpatient Infusion
- HIPAA
- Microsoft Office