Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
13
13
years of professional experience
Work History
Outside Sales Representative
Posigen Solar
11.2021 - Current
Prospected and conducted face-to-face sales calls with business and residential property owners throughout all of MS and LA.
Established new accounts through cold calling, door to door canvassing and personal visits to potential customers.
Built strong client rapport to establish diversified network of connections.
Exceeded monthly sales targets and quotas consistently achieving President's Club for South/East Market with 98 approved sales with quota of 72.
Collaborated with internal teams to fulfill orders and meet customer needs
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Negotiated terms and contracts with clients to maintain profitable sales.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Seafood Market Manager
Quality Poultry And Seafood
08.2019 - 10.2021
Coached sales team members in effective selling strategies and closing techniques.
Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
Kept market clean and kept products properly stored according to Dept. of Health.
Kept track of and maintained product orders for products in market.
Managed team scheduling and coordinated appointments between sales teams and prospects.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Store Manager
Gamestop
11.2010 - 07.2019
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Managed purchasing, sales, marketing and customer account operations efficiently.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
No Degree - Mechanical Engineering
Mississippi Gulf Coast Community College
Gulfport, MS
05.2014
Skills
President's Club Award
Strong Business Acumen
Upselling Techniques
Lead Prospecting
Customer-Focused Service
Hospitality and Accommodation
Appointment Setting
Basic Math Functions
Reasoning Ability
Team Leadership
Business Development
Client Relationship Development
Timeline
Outside Sales Representative
Posigen Solar
11.2021 - Current
Seafood Market Manager
Quality Poultry And Seafood
08.2019 - 10.2021
Store Manager
Gamestop
11.2010 - 07.2019
No Degree - Mechanical Engineering
Mississippi Gulf Coast Community College
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