Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
Work History
Front Desk Attendant/Sales Representative
The Club For Fitness
10.2019 - 10.2022
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Managed efficient cash register operations.
Built customer loyalty and retention by delivering excellent experiences.
Delivered energetic responses to customers in person and by telephone, going above and beyond to serve needs.
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new front desk staff.
Education
Associate of Science - Computer Information Systems: Networking
College of The Redwoods
Eureka, CA
09.2023
Skills
Helpdesk Services
Technical Support
Wireless Networking
Troubleshooting and Diagnostics
Network Maintenance
Computer System Diagnostics Software
Component Replacements
Updating Software
Resolve Technical Problems
Configuring Devices
Customer Communication and Empathy
Creative Issue Resolution
Timeline
Front Desk Attendant/Sales Representative
The Club For Fitness
10.2019 - 10.2022
Associate of Science - Computer Information Systems: Networking
Personal Trainer and Group Fitness Instructor at Various Athletic Club and Fitness FacilitiesPersonal Trainer and Group Fitness Instructor at Various Athletic Club and Fitness Facilities