Outgoing with a background in marketing initiatives and recruiting techniques. Accomplished professional skilled in attention to detail and multi-tasking abilities.
Overview
7
7
years of professional experience
Work History
Recruiting Coordinator
NCSA Athletic Recruiting
Birmingham, AL
11.2023 - Current
Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
Provided accurate information about products, prices and services.
Provided personalized service to build relationships with customers.
Generated new business opportunities through cold calling campaigns.
Collaborated with team members to develop effective sales plans.
Advised customers on the latest product features and benefits.
Utilized CRM software tools to track leads, manage accounts, and document conversations.
Educated customers about products and services offered by the company.
Answered product questions with up-to-date knowledge of sales and promotions.
Adhered to company initiatives and achieved established goals.
Used CRM database to track referral and appointment data.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Listened to customer needs to identify and recommend best products and services.
Identified customer needs by asking questions and advising on best solutions.
Logistics Domestic Sales Coordinator
Steam Logistics
Birmingham, AL
12.2022 - 11.2023
Delivered exemplary customer service and support by remaining poised in most stressful situations.
Fostered relationships with customers to expand customer base and retain business.
Worked with production teams to assess, update and optimize delivery dates for customers.
Partnered with sales representatives during customer consultation to build agency and customer relations.
Drove sales by effectively up-selling and cross-selling products to maximize profitability.
Researched and capitalized on emerging opportunities to build business and expand customer base.
Saved costs by negotiating room rates and meeting space pricing.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Leasing Consultant
Arbour Valley Management
Birmingham, AL
05.2017 - 12.2022
Used conflict resolution skills to quickly resolve issues among residents.
Built brand loyalty by delivering stellar leasing experience to residents.
Marketed property to prospective tenants by giving tours and pointing out key features.
Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Sales Associate
Lax Unleashed
Birmingham, AL
01.2018 - 07.2021
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Sold various products by explaining unique features and educating customers on proper application or usage.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered product questions with up-to-date knowledge of sales and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide store, products and services information.
Assessed customer needs to provide assistance and information on product features.
Used technology resources to assist customers in locating and selecting items.
Engaged customers in friendly, professional dialogue to determine needs.
Developed trusting relationships with customers by making personal connections.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Adhered to company initiatives and achieved established goals.
Worked with fellow sales team members to achieve group targets.
Collected payments and provided accurate change.
Assistant Coach
Vestavia Rebels
Birmingham, AL
01.2020 - Current
Created and utilized training drills to improve team cohesiveness and performance.
Developed training and exercise programs to meet individual requirements and team play strategies.
Assessed player abilities and assigned positions according to individual strengths.
Collaborated with individual team members to devise personalized exercise plans focused on specific areas for improvement.
Ran drills and fitness circuits to improve athletes' coordination and skills.
Developed strategies for each match based on knowledge of opposing team and individual player strengths.
Aided in developing athletes at varying levels from beginner to elite.
Readied team to compete in tournaments and other special events.
Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.