Summary
Overview
Work History
Education
Skills
Timeline
Generic

Conner Aaron Benoit

Lafayette,LA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

8
8
years of professional experience

Work History

Assistant Manager

CC's Coffee House
09.2017 - 10.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Cashier

Smalls Sliders
10.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional products and services to increase revenue.
  • Processed refunds and exchanges in accordance with company policy.

Mechanic Assistant

C G Logan Construction
04.2024 - 10.2024
  • Inspected and tested machinery and equipment to diagnose malfunctions.
  • Disassembled broken, defective, and worn out equipment to aid with repairs.
  • Followed detailed instructions of lead mechanic to achieve quality standards.
  • Tested vehicles after repairs to verify performance, safety and functionality.
  • Cleaned and organized work areas, tools and equipment to support productivity.
  • Maintained detailed installation records for company use.
  • Operated variety of power tools and hand tools.

General Manager

Bold Brew Inc. (PJ's Coffee of New Orleans)
10.2024 - Current
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee reviews, training, schedules.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Education

High School Diploma -

Notre Dame High School of Acadia Parish
Crowley, LA
05.2014

No Degree - Music Business - Unfinished

University of Louisiana At Lafayette
Lafayette, LA

Skills

  • Retail Inventory Management
  • Shift Scheduling
  • Operations Management
  • Team Development
  • Store Merchandising
  • Customer Service Management
  • Supply Ordering
  • Employee Training
  • Customer Service
  • Team Leadership

Timeline

General Manager

Bold Brew Inc. (PJ's Coffee of New Orleans)
10.2024 - Current

Mechanic Assistant

C G Logan Construction
04.2024 - 10.2024

Cashier

Smalls Sliders
10.2023 - 04.2024

Assistant Manager

CC's Coffee House
09.2017 - 10.2023

High School Diploma -

Notre Dame High School of Acadia Parish

No Degree - Music Business - Unfinished

University of Louisiana At Lafayette

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