Connie Alexander
Santa Rosa,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Cheesecake Factory Inc. Proven ability to engage guests and manage high-volume dining environments while ensuring efficient cash handling and seamless service delivery. Recognized for training new staff and enhancing overall dining experiences.
Overview
2025
2025
years of professional experience
Work History
Server
Cheesecake Factory Inc
- Provided exceptional customer service by accurately taking and delivering orders.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and service protocols.
- Utilized POS system for processing transactions efficiently and accurately.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Bjs Brew House Restaurant
Santa Rosa, CA
06.2017 - 10.2024
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Accurately processed customer orders using point-of-sale system to ensure efficient service delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Willits High School
Willits, CA06.1996
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
High volume dining
Timeline
Server
Bjs Brew House Restaurant
06.2017 - 10.2024
Server
Cheesecake Factory Inc
High School Diploma -
Willits High School