Summary
Overview
Work History
Education
Skills
Notary
Timeline
Generic

Connie Christensen

Milwaukee

Summary

Dynamic banking professional with a proven track record at North Shore Bank, excelling in customer service and relationship building. Skilled in cross-selling banking products, I effectively resolved complex client issues while maintaining a self-motivated approach. Committed to enhancing customer satisfaction through active listening and personalized service. Looking to grow in knowledge and experience with North Shore Bank.

Overview

8
8
years of professional experience

Work History

Associate Banker

North Shore Bank
10.2023 - Current
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Maintained friendly and professional customer interactions.
  • Balanced teller drawers and ATM cash.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Boosted branch revenue with diligent cross-selling of various banking products and services.
  • Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.

Leader

Victory Outreach Milwaukee
11.2017 - Current

I am serving in my Church as a top leader. I oversee our Media team. My tasks include lights, sound, and visual media. I work side by side with my team and Senior Pastors.

Assistant Manager

Pensec Inc
11.2020 - 08.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

House Keeper

All Saints Hospital
07.2019 - 05.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

GED -

MATC
South Milwaukee, WI
03-2017

Skills

  • Customer service
  • Teller experience
  • Opening and closing procedures
  • Cross-selling and partner referrals
  • Security protocols
  • New account setup
  • Self-motivated nature
  • Financial institution regulations
  • Developing customer relationships
  • Prospect calling

Notary

Notary - 2025

Timeline

Associate Banker

North Shore Bank
10.2023 - Current

Assistant Manager

Pensec Inc
11.2020 - 08.2023

House Keeper

All Saints Hospital
07.2019 - 05.2020

Leader

Victory Outreach Milwaukee
11.2017 - Current

GED -

MATC