Connie Cook
Neosho,MO
Summary
Detail-oriented and customer service-focused administrative professional with a proven track record of reliability and adaptability. Strong expertise in calendar management, effective communication, and project coordination. Proficient in organizing travel arrangements and managing multiple priorities with ease. Committed to delivering exceptional support that enhances team productivity and client satisfaction.
Overview
24
24
years of professional experience
Work History
Student Services Executive Administrative Asst.
Joplin Schools
Joplin, MO
08.2020 - Current
- Responsible for purchase orders for all of Joplin School District's Special Education Department, Nurse's Department, Counselor's Department and Early Childhood Center. Also responsible for paying invoices, registering employees for conferences and making travel arrangements.
- Other duties include: Scheduling meetings including ordering food, set up and clean up; Submitting mileage logs for 40+ people; Extra duty pay as needed; Keeping track of High Need Fund purchases for reporting; Time Clock for 8 people; Beacon Billing to other area school districts.
Administrative Support Clerk
State of Missouri Children's Division- Newton County
Neosho, MO
03.2019 - 08.2020
- Duties include: Notary, fleet manager for department vehicles, schedule interviews and meetings, submit new hire paperwork, order office supplies, submit invoices for payment, office attendance tracker, direct phone calls, greet people, order birth certificates and assign DCN's.
- Managed administrative tasks to support caseworkers in child welfare operations.
- Assisted in maintaining accurate records within state databases for child protection cases.
- Mentored new clerical staff on office procedures and software applications.
Legal Assistant
State of Missouri Public Defender
Carthage, MO
02.2017 - 03.2019
- Responsible for action items sent to me by 12 attorneys which entailed: seeing clients at jails for filling out and signing releases and showing them their discovery; Getting electronic driving records and parole violation reports; faxing and scanning reports; Setting up client mental evaluations with doctors; E-filing documents and bind overs to court; Sending court date letters, Setting up Department of Corrections phone calls.
Administrative Assistant
Neosho School District- Special Services Department
Neosho, MO
07.2002 - 02.2017
- Hired to type evaluation reports for Special Education students by compiling information into district evaluation format, scoring protocols and filing paperwork. Promoted within department to Administrative Assistant in charge of Medicaid for school district (including training staff), purchase orders, work orders, coding and submitting bills for payment, setting up interviews, billing for local tax effort, managing technology checkouts, state reporting, sending records, scheduling testing and meetings, arranging travel for employees, managing several calendars, submitting attendance for department, answering phones, faxing, and ordering supplies for all Special Education staff within the district.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
No Degree -
Crowder College
Neosho, MO Skills
- Certified Missouri notary
- Travel planning and organization
- Excellent Communication Skills
- Scheduling Meetings and Calendars
- Detail-oriented organization
- Skilled in managing difficult customer interactions
- Time management expertise
- Document proofreading
- Customer engagement
- File management
- Advanced multitasking
Timeline
Student Services Executive Administrative Asst.
Joplin Schools
08.2020 - Current
Administrative Support Clerk
State of Missouri Children's Division- Newton County
03.2019 - 08.2020
Legal Assistant
State of Missouri Public Defender
02.2017 - 03.2019
Administrative Assistant
Neosho School District- Special Services Department
07.2002 - 02.2017
No Degree -
Crowder College