Connie Dunbar
Las Vegas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Reliable employee seeking part time employment . Offering excellent communication and good judgment.
Overview
9
9
years of professional experience
Work History
Guest Services Representative
BEST Crowd Management
09.2023 - Current
- Greeted guests upon arrival by providing warm welcome.
- Enhanced customer experience by providing friendly and efficient ticket-taking services.
- Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
- Assisted in resolving patron issues, demonstrating excellent problem-solving skills and professionalism.
- Provided information about seating arrangements, event schedules, and venue amenities to guests upon request.
Case Manager
Clark County
05.2016 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Education
High School Diploma -
Vocational Technical Center
Las Vegas, NV 06-1987
Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
- Issue resolution
- Data entry
- Information protection
- Cash handling experience
Timeline
Guest Services Representative
BEST Crowd Management
09.2023 - Current
Case Manager
Clark County
05.2016 - Current
High School Diploma -
Vocational Technical Center
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