Connie Grace
Conroe
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
New Home Sales Counselor
Pulte Homes
03.2020 - Current
- Welcome and greet all prospective customers.
- Partnered with mortgage affiliates to ensure 100% capture.
- Boosted customer satisfaction by consistently providing knowledgeable and professional guidance on new home features, financing options, and community amenities.
- Built strong relationships with clients through regular follow-up communication, resulting in a high referral rate for future business.
- Collaborated with construction teams to ensure homes were built according to buyer specifications and delivered within promised timeframes.
- Streamlined the sales process by maintaining organized records of client interactions, contracts, and financial documentation.
- Prospect for new customer.
- Conducted comprehensive market analysis to identify trends and make informed recommendations on inventory management and pricing strategies.
- Provided exceptional service to prospective buyers, leading informative tours of model homes, community facilities, and nearby amenities.
- Participated in ongoing training opportunities to stay current on industry news, trends, regulations, and best practices for new home sales counseling.
- Maintained accurate data entry within company CRM systems to track leads, appointments, follow-ups, and overall sales progress.
- Established rapport with local realtors, fostering mutually beneficial relationships that led to increased referrals and partnership opportunities.
- Reviewed and executed confidential documents, contracts and disclosures.
New Home Sales Professional
Westin Homes
02.2016 - 03.2019
- Tour and demonstrated model homes and home sites.
- Greet all prospective customers.
- Responsible for realtor outreach and MLS listing.
- Build establish rapport with customers and realtors
- Maintained accurate data entry within company CRM systems to track leads, appointments, follow-ups, and overall sales progress.
- .Spec out new homes.
- Attend weekly construction meetings.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Reached performance objectives and generated over $40 million in sales.
- Provided exceptional service to prospective buyers, leading informative tours of model homes, community facilities, and nearby amenities.
- Established rapport with local realtors, fostering mutually beneficial relationships that led to increased referrals and partnership opportunities.
New Home Sales Consultant
KB Home
08.2014 - 02.2016
- Show homes and available lots to prospective home buyers.
- Proven ability to drive traffic and sales.
- Generated leads by participating in industry events, networking opportunities, and utilizing social media marketing techniques.
- Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationship.
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Partnered with mortgage affiliates to ensure 100% capture.
- Delivered engaging presentations to showcase home features and benefits, resulting in higher conversion rates.
- Provided ongoing support to buyers as they navigated financing options, inspections, appraisals, and other aspects of the purchase process.
- Prepared and presented contracts and other legal documents to clients.
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
Education
Bachelor of Arts - Business
University of Phoenix
Skills
- Lead Generation
- Closing Techniques
- Prospecting
- CRM Tracking
- Contract Negotiation
- Customer Service
Certification
Microsoft Products-Word, Outlook, and Excel
Salesforce
D365
PHD
Timeline
New Home Sales Counselor
Pulte Homes
03.2020 - Current
New Home Sales Professional
Westin Homes
02.2016 - 03.2019
New Home Sales Consultant
KB Home
08.2014 - 02.2016
Bachelor of Arts - Business
University of Phoenix
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