Summary
Overview
Work History
Education
Timeline
Skills
Generic

Connie HOLLAND

MINERAL WELLS,TX

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10+ years of experience. Highly effective and comfortable working with people at all levels in organization.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

25
25
years of professional experience

Work History

Owner/Operator

Hen House Quilts
06.2009 - 11.2018
  • Managed day-to-day business operations.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared annual budgets with controls to prevent overages.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Optimized team hiring, training and performance.

Instructor

Weatherford College
05.1994 - 05.2005
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Used learning assessments to regularly monitor student understanding of class concepts and materials.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Facilitated learning with creation of engaging written and oral assignments.
  • Tested students to assess progress and adapted learning plans in alignment with performance.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.
  • Oversaw curriculum development and implementation in alignment with best practices.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Optimized day-to-day instruction to align educational strategies with industry best practices.
  • Promoted classroom safety, collaboration and best practices.
  • Reviewed class and student records to identify improvement opportunities.

Education

Associate Of Applied Arts - Cometolgy

Weatherford College
Weatherford, TX
05.1994

Timeline

Owner/Operator

Hen House Quilts
06.2009 - 11.2018

Instructor

Weatherford College
05.1994 - 05.2005

Associate Of Applied Arts - Cometolgy

Weatherford College

Skills

  • Accounts Payable and Accounts Receivable
  • Supplier Relations
  • Finance and Accounting Operations
  • Marketing Tactics
  • Advertising Initiatives
  • Reducing Costs
  • Leadership and People Development
  • Employee Motivation and Performance

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Connie HOLLAND