CONNIE TRUJILLO
Pueblo of Sandia
BERNALILLO,NM
24
years of professional experience
1
Language
Results-driven benefits professional with proven track record in managing employee benefits programs. Skilled in strategic planning, policy implementation, and regulatory compliance. Strong focus on team collaboration and achieving measurable results. Adaptable, reliable, and ready to meet evolving needs of any organization.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Work History
Benefits Manager
15 Years 11 Months- Analyzed benefits utilization data to identify trends and inform strategic decisions for program enhancements.
- Developed and implemented comprehensive employee benefits programs to enhance workforce satisfaction.
- Streamlined enrollment processes, improving efficiency and accuracy in benefit administration.
- Recently Co-Managed a full implementation of new HRIS/Payroll System Paycom which encompassed 6 individual Payroll companies.
- Collaborated with cross-functional teams to ensure compliance with federal and state regulations impacting benefits offerings.
- Conducted training sessions for staff on new benefits initiatives, fostering understanding and engagement across departments.
- Led negotiations with insurance providers to optimize benefit plans while managing costs effectively.
- Mentored junior staff in benefits administration best practices, promoting professional development within the team.
- Evaluated employee feedback on benefits programs, driving continuous improvement based on stakeholder input.
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
- Educated staff on the value of their benefits package through training sessions and informational materials.
- Audited benefit programs and agreements to optimize service delivery.
- Conducted regular audits of benefit plans to identify discrepancies and maintain accuracy in records.
- Coordinated disability claims management, working closely with insurance providers to facilitate prompt resolutions for affected employees.
- Managed relationships with external vendors such as insurers and brokers, fostering strong partnerships in support of company objectives.
- Reduced overall company healthcare costs with strategic negotiations and vendor partnerships.
- Assisted employees with resolving complex benefit-related issues, providing timely support and guidance.
- Fostered a culture of continuous improvement by regularly reviewing processes and policies surrounding employee benefits management.
- Educated new hires about different benefit plans.
- Ensured compliance with all federal, state, and local regulations governing employee benefits programs.
- Organized retirement planning workshops, empowering employees to make informed decisions about their financial futures.
- Streamlined the benefits enrollment process for smoother onboarding of new employees.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Implemented wellness programs to encourage healthy lifestyles among employees and lower insurance premiums.
- Developed and executed annual open enrollment events, ensuring timely updates to employee benefits elections.
- Collaborated with HR colleagues to integrate benefits processes into broader human resources strategy.
- Optimized benefit plan administration by implementing efficient record-keeping systems and processes.
- Analyzed market trends to ensure competitiveness of company''s benefits offerings in recruitment efforts.
Benefits Specialist
2 Years 5 Months- Processed all benefit changes including enrollment, termination and COBRA notification.
- Developed medical filing system for 1,600 employees, enhancing accessibility and organization of benefit records.
- Conducted benefit orientation.
- Assisted in coordination benefit renewal, open enrollment, and Mandatory Worker’s Compensation training.
- Maintained OSHA logs and completed all reporting.
- Assisted employees with resolution of any benefit questions, claim issues and basic benefit plan interpretation including 401(k) and FMLA.
- Coordinated benefit renewal, open enrollment, and Mandatory Worker’s Compensation training, ensuring compliance and employee awareness.
- Prepared data for review by the Worker’s Compensation Safety Committee.
- Designed and implemented a tracking system for Worker’s Compensation claims.
- Prepared monthly and quarterly reports for management.
- Monthly reconciliation of all vendor billing.
- Populated and maintained Benefit Module HRIS system
Benefits Coordinator
4 Years 8 Months- Managed inquiries regarding benefits, providing timely and accurate information to staff members.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Enhanced employee satisfaction by efficiently administering and managing benefits programs.
Human Resources Receptionist
1 Year 3 Months- Managed front desk operations, ensuring smooth daily workflow and exceptional guest experiences.
- Provided support in onboarding new employees, facilitating seamless integration into the organization.
- Coordinated communication between departments, enhancing collaboration and information flow.
- Enhanced employee satisfaction by efficiently addressing inquiries and concerns regarding HR policies and procedures.
Education
Bachelor of Science - Business Administration
- GPA 3.87
Skills
Team player extremely motivated and assertive. Multi-tasked and organized. Excellent attention to detail.
Solid work ethic in delivering high quality service to customers. Powerful verbal and written communication.
HRIS systems - Paycom
401K experience
Employee benefit & Life insurance administration
HIPAA compliance
Program leadership
Affiliations
- Society for Human Resources Management SHRM
Languages
Spanish speaking
Timeline
Benefits Manager
Pueblo of Sandia
10.2009 - 09.2025Read More
Benefits Specialist
Pueblo of Sandia
05.2007 - 10.2009Read More
Benefits Coordinator
Pueblo of Sandia
09.2002 - 05.2007Read More
Human Resources Receptionist
Pueblo of Sandia
06.2001 - 09.2002Read More
University of New Mexico
Bachelor of Science from Business Administration
Read More
Personal Information
I enjoy the outdoors and spending time with family.