Connie Mays
1899 Lost Creed Rd, Fort Gay,WV
Summary
Dedicated Certified Medical Assistant with experience at Marshall Cardiology, skilled in patient care and electronic health records. Proven ability to enhance patient flow and reduce wait times through effective scheduling and organization. Strong communicator with a focus on patient education and compassionate care, ensuring a positive healthcare experience.
Overview
17
17
years of professional experience
Work History
Certified Medical Assistant
Marshall Cardiology
03.2021 - Current
- Supported clinical staff with patient intake and data entry procedures.
- Assisted in preparing examination rooms and ensuring equipment readiness.
- Educated patients on health management practices and office procedures.
- Maintained accurate patient records using electronic health record systems.
- Coordinated appointment scheduling to optimize patient flow and care delivery.
- Conducted preliminary assessments, recording vital signs and medical histories.
- Ensured compliance with safety protocols and infection control measures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
EKG Technician, Monitor Technician
St. Mary's Medical Center
03.2008 - 11.2020
Education
Certified Medical Assistant - Health Education
AMCA
On Line06-2021
EKG Certification - EKG
Triad Tech
Huntington11-2007
Associate of Applied Business - Business Management
Huntington Junior College
Huntington, WV06-1997
Skills
- Patient scheduling
- Specimens collection and processing
- Patient care
- Clinical documentation
- Electronic health records
- Vital sign monitoring
- Patient documentation
- Patient assessments
- Inventory and supply management
- Medical billing and coding
- Problem-solving
- Attention to detail
- Basic life support
- Team collaboration
- Patient education
- Telephone etiquette
- Blood pressure measurement
- Workflow organization
- Healthcare procedures
- Customer service
- Direct patient care
Timeline
Certified Medical Assistant
Marshall Cardiology
03.2021 - Current
EKG Technician, Monitor Technician
St. Mary's Medical Center
03.2008 - 11.2020
Certified Medical Assistant - Health Education
AMCA
EKG Certification - EKG
Triad Tech
Associate of Applied Business - Business Management
Huntington Junior College
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