Connie Mitchell
Baltimore,MD
Summary
Resourceful Program Administrative Specialist with 40 years working experience for highly prominent institutions. Service oriented and looks for ways to contribute as a vital team member. Experienced with maintaining daily operations of fast paced Administrative offices with numerous Administrators, Faculty/Staff members, Pharmacists and Nurses. Consistently look for ways to maintain systems in place and/or develop new ones to increase productivity within the offices. Over 25 years experience with shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Proven history of working collaboratively within teams to control inventory and process shipments.
Overview
33
33
years of professional experience
Work History
Administrative Program Specialist
University Of Maryland, Baltimore
Baltimore, MD
01.1996 - 02.2018
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Volunteered to help with special projects of varying degrees of complexity.
- Produced accurate Poison Prevention Material Database documentation and organized resources to smoothly execute changes.
- Enhanced Storeroom operational success through efficient records coordination, supply management and document processing.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Advised regarding delays and special circumstances.
Administrative Staff Assistant
Johns Hopkins Hospital
Baltimore, MD
09.1984 - 12.1995
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
- Created detailed expense reports and requests for capital expenditures.
- Maintained staff directory and company policy handbook for human resources department.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Arranged rapid office equipment repair and maintenance with vendors.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Executed record filing system to improve document organization and management.
Education
No Degree - Accounting And Business Management
Strayer University
Baltimore, MDNo Degree - Early Childhood Special Education
Baltimore City Community College
Baltimore, MDSkills
- Attention to Detail
- Customer and Call Response
- Payment Processing
- Proficient in Microsoft Office
- Data Entry and Database Skills
- Reliable and Responsible
- Motivated Team Player
- Inventory Recordkeeping
- Order Fulfillment
- Customer Relationships
- Shelving and Storage
- Productivity and Time Management
- Strong Attention to Detail
- Verbal and Written Communication
- Microsoft Office
- Friendly and Enthusiastic
- Organizational Skills
- Generating Reports and Spreadsheets
- Customer-Oriented Mindset
- Customer Inquiry Management
- Decision Making
- Team Coordination
- Problem Solving
- Honesty and Integrity
- Data Entry Software
- Adaptable and Flexible
- Recordkeeping and Documentation
- Quick Learner
- Handling Customer Inquiries
- Goal Setting and Prioritization
- Data Processing
- Organization and Categorization
- Customer-Oriented
- Staff Training
- Orders and Requisition
- Inventory Management and Planning
- Tagging and Categorizing
- Multitasking and Prioritization
- Customer Account Management
- Efficient and Detail-Oriented
- 50 WPM typing
Accomplishments
Awarded Humanim Start On Success Awards
Johns Hopkins Hospital /
University of Maryland @ Baltimore
Awarded Staff Senate seat for two terms -
The University of Maryland, School of Pharmacy
Awarded University of Maryland School of Pharmacy
Staff Award
Awarded University of Maryland -
Board of Regents' Staff Award
Founder of the -
Darrell D. Mitchell Memorial Foundation Scholarship, Inc.
The University of Maryland Board of Regent
A CUSS initiative, the Board of Regents, USM Staff Awards represents the highest honor bestowed by the Board of Regents for achievements of Exempt and Nonexempt Staff employees from institutions within the University System of Maryland. The awards are presented to individual Staff employees who have demonstrated excellence.
The nominee's success should be beyond the scope of their full-time professional responsibilities. These awards are based on the quality of the nominee's work within their institution, community or surrounding environment. The awards are measured by the impact the nominee makes within the five award categories as described in the Council of the University System Staff Awards
Timeline
Administrative Program Specialist
University Of Maryland, Baltimore
01.1996 - 02.2018
Administrative Staff Assistant
Johns Hopkins Hospital
09.1984 - 12.1995
No Degree - Accounting And Business Management
Strayer University
No Degree - Early Childhood Special Education
Baltimore City Community College