CONNIE NAMBO

• Oversee comprehensive HR operations, ensuring compliance with company policies, employment regulations, and applicable federal and state requirements.
• Manage annual 401(k) audits, coordinating with plan providers, auditors, and internal departments to ensure accurate and timely completion.
• Oversee annual Workers’ Compensation (WC) audits, including payroll reconciliation, documentation, and coordination with insurance carriers and auditors.
• Administer employee benefit programs, including medical, dental, vision, short-term disability (STD), and long-term disability (LTD) insurance.
• Address and resolve a broad range of employee relations and HR-related issues while maintaining confidentiality, consistency, and compliance.
• Develop and monitor HR budgets, including labor, benefits, recruiting, and other personnel-related expenses.
• Monitor employee turnover, identify trends, and implement strategies to support employee retention and workforce stability.
• Establish and maintain relationships with temporary staffing agencies to support workforce needs, including recruiting production workers and identifying candidates for direct-hire positions.
• Partner with leadership and department managers on staffing, workforce planning, employee relations, and other organizational HR needs.
• Coordinate recruiting and staffing activities to ensure appropriate workforce levels while balancing operational requirements and budget considerations.

• Managed the recruiting process for production and other open positions, from identifying candidates through the hiring process.
• Partnered with department managers to understand staffing needs, job requirements, and candidate qualifications.
• Communicated with applicants and coordinated interviews and hiring activities.
• Served as a point of contact for employees regarding workplace concerns, questions, and HR-related issues.
• Met with managers and employees to listen to concerns and help address workplace issues appropriately.
• Maintained professional and confidential communication when handling employee concerns.

Mohawk — HR Generalist

• Provided day-to-day HR support to employees and management on a variety of employee relations and workplace matters.
• Conducted and supported employee investigations, gathering information, documenting findings, and working with management to address concerns appropriately.
• Assisted with pay increases and compensation changes, coordinating approvals and ensuring changes were processed accurately.
• Participated in the hiring process, including working with managers on staffing needs, candidate selection, and onboarding activities.
• Supported payroll-related issues, including researching missed or delayed payments when supervisors did not approve employee timecards in a timely manner.
• Worked with supervisors and employees to resolve timekeeping and payroll discrepancies and ensure employees received appropriate pay.
• Maintained confidentiality and professionalism when handling sensitive employee relations, compensation, and workplace issues.