Connie Rice
Joliet,IL
Summary
Healthcare professional with extensive work experience in both medical and customer service positions. Energetic, self-motivated, conscientious individual with exceptional investigative and resolution skills. Enjoys and adapts easily to fast-paced environments. Team player who can work alone and is committed to meeting deadlines.
Overview
21
21
years of professional experience
Work History
Business Associate
Rush MD Anderson Cancer Center
Aurora, Illinois
09.2024 - Current
- Coordinated patient scheduling and appointment logistics to ensure timely access to oncology services.
- Managed data entry and maintained accurate records in electronic health systems to support patient care.
- Performed administrative duties including filing and data entry to streamline office operations.
MRI Pre-Authorization Specialist
Illinois Bone & Joint Institute
Morton Grove, IL
12.2007 - 08.2024
- Reviewed patient insurance information to confirm accurate authorization processing and minimize delays.
- Verified and documented insurance information via phone and electronically to ensure accuracy and compliance.
- Collected and processed registration information for new and returning patients to facilitate timely service.
Resource Center Librarian
Taylor Business Institute
Chicago, IL
01.2005 - 01.2006
- Organized resources to enhance patron experience in locating materials.
- Managed inventory for thousands of books to ensure availability and accessibility.
- Coordinated and managed the book buy back program for students.
Education
Associate in Applied Science - Medical Billing Specialist
Taylor Business Institute
Chicago, IL01-2006
Certificate - Medical Billing
University of Illinois Medical Center
Chicago, IL01-2006
Skills
- Insurance verification and Authorization
- Epic
- E-Care
- SRS
- AllScripts
- Microsoft Office 2010
- NEBO
- Medical Manager
- MISYS
- Health Quest
- Medisoft
Timeline
Business Associate
Rush MD Anderson Cancer Center
09.2024 - Current
MRI Pre-Authorization Specialist
Illinois Bone & Joint Institute
12.2007 - 08.2024
Resource Center Librarian
Taylor Business Institute
01.2005 - 01.2006
Associate in Applied Science - Medical Billing Specialist
Taylor Business Institute
Certificate - Medical Billing
University of Illinois Medical Center