Connor Chappell
San Antonio,TX
Summary
Reliable Key Holder offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Responsible and mature individual with 1 year of experience enhancing store operations, but 4 years of experience selling as an employee. Recognized for exceeding expectations and building customer loyalty.
Overview
1
1
year of professional experience
Work History
Sales Lead Keyholder
Williams Sonoma Inc.
San Antonio , TX
2024.03 - Current
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Collaborated with management to determine key tasks and delegate to staff members.
- Supervised bank deposits and security procedures to support store opening and closing.
- Facilitated and developed lasting relationships with clients to increase client retention.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Sales Associate
Williams Sonoma Inc.
San Antonio , TX
2024.01 - 2024.03
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Bachelor of Science - Psychology
Texas Tech University
Lubbock, TX2024-08
Skills
- Staff Oversight
- Sales and marketing
- Customer Service Management
- Cash Handling
- Product Demonstrations
- Daily Reporting
- Team member development
- Sales Coaching
- Excellent communication skills
- Problem-Solving
References
References available upon request.
Timeline
Sales Lead Keyholder
Williams Sonoma Inc.
2024.03 - Current
Sales Associate
Williams Sonoma Inc.
2024.01 - 2024.03
Bachelor of Science - Psychology
Texas Tech University
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