Connor Guess
Hoover,AL
Summary
Hard-working student in the Computer Science field. History of excellent customer service and interactions. Dedicated to providing above average results. Background in computer science, programming, coding, swimming pool safety, lifeguarding, swimming pool maintenance, cashiering, money handling, training, photography, and driving company vehicles. Willing to go above and beyond the call of duty.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service Representative
Lowes Home Improvment
03.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enrolled in cross-training to undertake tasks from different positions within the store. (ex. forklift driver, stocker, loader, etc.)
Pool Service Technician
Swimming Pool Services
06.2021 - 09.2021
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
Shipt Shopper
Shipt
09.2020 - 01.2021
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Lifeguard
YMCA
05.2018 - 01.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Responded to emergency situations in a timely, efficient manner.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
Bachelor of Arts - Computer Science
University of Alabama At Birmingham
Birmingham, AL05.2024
High School Diploma -
Chelsea High School
Chelsea, AL05.2019
Skills
- Product Knowledge
- Issue Resolution
- Verbal and Written Communication
- Time Management Skills
- Training and Development
- Microsoft Office
Timeline
Cashier/Customer Service Representative
Lowes Home Improvment
03.2023 - 06.2023
Pool Service Technician
Swimming Pool Services
06.2021 - 09.2021
Shipt Shopper
Shipt
09.2020 - 01.2021
Lifeguard
YMCA
05.2018 - 01.2019
Bachelor of Arts - Computer Science
University of Alabama At Birmingham
High School Diploma -
Chelsea High School
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