Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
10650 N Oracle Rd
07.2022 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Pharmacy Technician
Walgreens
1415 W River Rd
07.2020 - 07.2022
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Collected co-payments or full payments from customers.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Associate of Science - Liberal Arts
Pima Community College
7600 N Shannon Rd
01.2025
Skills
Complex Problem-Solving
Insurance Claim Processing Software
Safe Chemical Handling
Operation Monitoring
Pharmaceuticals Mixing
Reviewing Patient Information
HIPAA
Prescription Processing Software
Additional Information
Performing inventory audits. Ordering medications and supplies using applicable technology. Resolves insurance-related issues and assists patients with various forms of financial assistance. Written and oral communication skills. Reading and interpreting physician's medication orders. Computer proficiency. Professional filling of prescriptions (right medication, right dosage, right amount). Communicates directly with patients over the phone to assist them in the awareness of their medications. Received payments by cash, check, credit cards, vouchers, automatic debits. Issued receipts, refunds, credits, change due to customer. Assisted customers by providing information resolving their complaints. Counted money in cash drawers at end of shift to ensure that amounts are correct. Established or identify prices of goods, services or admissions.