Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Connor McFarland

McKinney,Texas

Summary

Seasoned leader in operational management with a proven track record of supervising sales teams to exceed sales targets. Skilled in staff training, inventory management, and customer service excellence, ensuring smooth store operations and enhanced costumer experiences. Demonstrated ability to implement effective sales strategies and improve team performance through hands-on coaching and motivational leadership. Successfully boosted customer satisfaction rates through innovative service initiatives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Supervisor, Shift Manager

Chick-fil-A
College Station, Texas
09.2019 - 06.2024
  • Implemented effective strategies to optimize sales, efficiency, and quality assurance across three company-wide top 10% performing locations with a team of 75+ employees.
  • Led cross-functional team to develop and implement cost-saving measures by re-using equipment and improving cleaning techniques, resulting in a 5-10% reduction in store expenses.
  • Monitored store operations for compliance with company policies and procedures, conducting regular audits to ensure correct adherence.
  • Maximized efficiency and handled financials, including quarterly reports.
  • Developed operational strategies for efficient management of inventory and personnel.

Senior Counselor (Seasonal)

Sky Ranch Camps
Van, Texas
05.2020 - 08.2022
  • Mentored and supervised campers, facilitated spiritual growth activities, and ensured safety.
  • Collaborated with staff to create a positive camp environment and resolve conflicts fairly.
  • Embodied the camp's mission, helping youth and families find and know Jesus.

Education

Bachelor of Science -

Texas A&M University
College Station, TX
12.2023

Skills

  • Cash Management
  • Operations Management
  • Sales monitoring
  • Scheduling and Time-Tracking
  • Policies and Procedures
  • Customer Relationship Management (CRM)

Accomplishments

  • 2x Chick-fil-A Remarkable Leadership Award Recipient

Affiliations

Big Brothers Big Sisters of America | Mentor

Oct. 2020 - Oct. 2022

  • Had the rewarding opportunity to make a positive impact in the lives of a mentee, while providing guidance and support as they navigate life's challenges.

Restoration Church Bryan | Child Care Specialist

Sep 2021 - Feb 2023

  • Would provide care and support to children, creating a safe environment where kids can grow, learn, and thrive spiritually.

Brotherhood of Aggie Mentors | Mentor

Sep 2020 - Dec 2021

  • Guided students through their academic and personal paths, fostering community and honing leadership skills along the way.

Certification

Emergency Medical Technician (EMT) - Specialist

Texas A&M Engineering Extension Service - TEEX

Basic Life Support for Healthcare Providers (BLS)

American Heart Association

Timeline

Senior Counselor (Seasonal)

Sky Ranch Camps
05.2020 - 08.2022

Store Supervisor, Shift Manager

Chick-fil-A
09.2019 - 06.2024

Bachelor of Science -

Texas A&M University

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Connor McFarland