Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Connor Morton

Glendale,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Senior Carrier Account Manager

Spot Freight
07.2022 - Current
  • Successfully maintained a book of business of over 350 loads a month with over 20+ repeat carriers.
  • Secured repeat business from existing clients through exceptional customer service and proactive problem-solving initiatives.
  • Conducted regular account reviews to identify improvement areas and implemented action plans to address identified gaps in service delivery.
  • Took a 1.05% gross profit lane and grew it to over 9% in 4 months.
  • Enhanced customer satisfaction with timely shipment deliveries through close collaboration with carriers on scheduling and routing adjustments.

Personal Trainer

Anytime Fitness
09.2021 - 03.2022
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Increased client retention through consistent communication, motivation, and support.

Pro Shop Tennant

The Legends Gold Club
05.2019 - 12.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.

Education

Bachelor of Arts - Business

Franklin College, Franklin, IN
05.2021

Skills

  • Sales management
  • Industry Networking
  • CRM Software
  • Adaptability and Flexibility
  • Strategic thinker
  • Operating Budgets
  • New Employee Hiring

Accomplishments

  • Collegiate Athlete (Baseball) 2018-2020
  • Employee of the Quarter (Carrier Sales Newcomer of Q2 2023)
  • Helped successfully start and run a clothing brand and my own podcast

Timeline

Senior Carrier Account Manager - Spot Freight
07.2022 - Current
Personal Trainer - Anytime Fitness
09.2021 - 03.2022
Pro Shop Tennant - The Legends Gold Club
05.2019 - 12.2020
Franklin College - Bachelor of Arts, Business

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Connor Morton