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I’m a claims and account management professional with a well-rounded background in insurance and logistics, backed by a Master’s degree in Leadership and Management. My experience includes managing bodily injury claims at State Farm, handling national freight accounts at Spot Freight, and working across industries where clear communication, judgment, and accountability matter.
Over the past few years, I’ve gained valuable experience in both corporate and fast-paced private-sector environments. I made a return to Spot Freight after my time at State Farm, and while I’m grateful for the opportunity, I’ve realized that long-term, my strengths and career goals are better aligned with client services, insurance, and operational leadership. That clarity is what’s guiding my current job search.
While I hope to grow into leadership over time, I’m committed to doing the work to get there. I’m seeking a stable, long-term role where I can contribute immediately, grow through consistent performance, and build a meaningful career—especially in roles related to claims, operations, or customer experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly learning new skills. As well as being personable, enjoys engaging with customers. Knowledgeable about different areas of work. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.

Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.

Detail-oriented forensic science background with laboratory experience in forensic photography and evidence documentation. Skilled in accurately capturing and handling evidence while maintaining strict chain-of-custody standards. Brings a strong background in professional communication and public interaction, supporting effecting collaboration, clear documentation, and professionalism in sensitive, high-pressure environments.

Dynamic educator and instructional leader with over 30 years of experience in K-12 education, dedicated to equipping future teachers for the challenges of modern classrooms. Background as a classroom teacher, instructional coach, and assistant principal supports deep expertise in curriculum design, data-informed instruction, MTSS implementation, and teacher evaluation. Recognized for mentoring novice and pre-service teachers, with a talent for integrating theory and practice through collaborative, standards-aligned instruction. Committed to cultivating inclusive learning environments and fostering strong partnerships with K-12 schools to develop reflective educators capable of meeting the diverse needs of all learners.

Dynamic professional with a proven track record at New Freedom Ops, excelling in re-entry and case management services. Expert in client advocacy and care coordination, successfully linking members to essential resources. Adept at conflict resolution and fostering community integration, driving long-term stability for diverse populations.

Certified Pharmacy Technician with over 10 years of successful experience in Mail Order, Retail, Specialty, Out-Patient and In-Patient Pharmacy settings. Recognized consistently for performance and contributions to company's success in providing excellent patient care.

Accomplished Senior Carrier Account Manager with a proven track record at C.H. Robinson, enhancing supply chain efficiency and driving revenue growth through strategic marketing and innovative solutions. Skilled in logistics management and adaptability, I excel in team management and problem-solving, significantly aligning carrier capacities with customer demand to boost profitability.

Strategic logistics and operations leader with 15+ years of experience driving revenue growth, optimizing operations, and building high-performing teams. Proven track record of scaling operations from $5M → $40M in revenue, resolving high-pressure challenges, implementing AI-driven process optimization, and maintaining top customer and carrier satisfaction. Recognized as a top performer with deep expertise in peak-season execution, contract negotiation, and team development. Open to executive leadership, consulting, or strategic partnerships.

Experienced transportation professional with 9+ years of expertise in logistics operations, negotiations, and providing exceptional customer service. Proven track record of improving business performance and building collaborative relationships across departments. Skilled in leading teams with exemplary leadership, achieving goals, and fostering lasting professional connections.

Connor Morton

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Senior Carrier Account Manager

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