Connor Morton
Glendale,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Senior Carrier Account Manager
Spot Freight
07.2022 - Current
- Successfully maintained a book of business of over 350 loads a month with over 20+ repeat carriers.
- Secured repeat business from existing clients through exceptional customer service and proactive problem-solving initiatives.
- Conducted regular account reviews to identify improvement areas and implemented action plans to address identified gaps in service delivery.
- Took a 1.05% gross profit lane and grew it to over 9% in 4 months.
- Enhanced customer satisfaction with timely shipment deliveries through close collaboration with carriers on scheduling and routing adjustments.
Personal Trainer
Anytime Fitness
09.2021 - 03.2022
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Increased client retention through consistent communication, motivation, and support.
Pro Shop Tennant
The Legends Gold Club
05.2019 - 12.2020
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Arts - Business
05.2021
Skills
- Sales management
- Industry Networking
- CRM Software
- Adaptability and Flexibility
- Strategic thinker
- Operating Budgets
- New Employee Hiring
Accomplishments
- Collegiate Athlete (Baseball) 2018-2020
- Employee of the Quarter (Carrier Sales Newcomer of Q2 2023)
- Helped successfully start and run a clothing brand and my own podcast
Timeline
Senior Carrier Account Manager - Spot Freight
07.2022 - Current
Personal Trainer - Anytime Fitness
09.2021 - 03.2022
Pro Shop Tennant - The Legends Gold Club
05.2019 - 12.2020
Franklin College - Bachelor of Arts, Business