Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Maxim Staroselsky
Open To Work

Maxim Staroselsky

Vernon

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Director of Logistics & OperationsVP of Operations / VP of Supply ChainHead of Integrated Logistics / OperationsDirector of Strategic Accounts & LogisticsChief Operations Officer (COO) – Mid-size

Work Type

Full Time

Location Preference

HybridOn-SiteRemote
Location: Vernon, CT
Open to relocation: Yes

Salary Range

$125000/yr - $200000/yr

Important To Me

Company CultureWork from home optionPaid time offStock Options / Equity / Profit SharingPaid sick leaveTeam Building / Company Retreats

Summary

Strategic logistics and operations leader with 15+ years of experience driving revenue growth, optimizing operations, and building high-performing teams. Proven track record of scaling operations from $5M → $40M in revenue, resolving high-pressure challenges, implementing AI-driven process optimization, and maintaining top customer and carrier satisfaction. Recognized as a top performer with deep expertise in peak-season execution, contract negotiation, and team development. Open to executive leadership, consulting, or strategic partnerships.

Overview

16
16
years of professional experience

Work History

Senior Carrier Account Manager

NFI
Camden
02.2025 - 01.2026
  • Led and mentored team of carrier account managers to deliver operational excellence and drive growth.
  • Managed high-value carrier accounts, ensuring efficiency, profitability, and client satisfaction.
  • Implemented strategic processes and AI solutions to enhance operations and decision-making.
  • Presented strategic recommendations to influence executive-level decisions among internal teams and carrier partners.
  • Coordinated logistics and transportation solutions tailored to diverse client needs.
  • Developed reports on carrier performance for internal evaluation and strategic planning.
  • Negotiated contracts, rates, and service levels with carriers to optimize partnerships.
  • Maintained strong relationships with existing carriers through regular communication.

Carrier Account Manager

NFI
Glastonbury
04.2021 - 02.2025
  • Established and nurtured strong carrier relationships to enhance operational objectives.
  • Negotiated freight rates, managed accounts payable, and maximized profit margins.
  • Monitored carrier performance, resolved urgent operational issues, and ensured timely deliveries.
  • Utilized data analysis to streamline operations, reduce expenses, and boost profitability.
  • Facilitated effective communication between clients and internal teams for service alignment.
  • Managed customer relationships to drive satisfaction and retention rates.
  • Coordinated logistics operations to improve shipment schedules and routing efficiency.
  • Trained junior staff on best practices in account management and tools.

Carrier Development Specialist

NFI
Glastonbury
06.2018 - 04.2021
  • Analyzed transportation costs and negotiated competitive freight rates to maximize efficiency.
  • Qualified carriers to ensure compliance with contracts and regulatory requirements.
  • Tracked shipments and resolved delays, boosting operational performance.

Customer Service Manager

Shred it
Cheshire
04.2013 - 06.2018
  • Exceeded service goals by leading a high-performing team focused on customer satisfaction.
  • Streamlined processes to enhance efficiency and minimize operational errors.
  • Fostered strong client relationships, promoting retention and long-term partnerships.
  • Collaborated with cross-functional teams to resolve complex customer issues swiftly.

General Manager of Food Service

Papa Gino's Pizzeria/ D'Angelos
East Hartford
01.2010 - 04.2013
  • Oversaw daily operations of food service locations, driving efficiency and profitability.
  • Executed local marketing initiatives to boost sales and enhance customer engagement.
  • Implemented inventory controls that reduced waste and improved supply management.
  • Managed staff scheduling and training to optimize team performance.
  • Built and led teams focused on delivering high-quality customer service.
  • Streamlined daily operations, labor management, and budgets for operational efficiency.

Education

Business Management

University of Miami
Miami, FL

Skills

  • Strategic operations and logistics leadership
  • AI-driven process optimization
  • Crisis management and peak-season execution
  • Contract negotiation and deal closing
  • Team building and coaching
  • Revenue growth and efficiency
  • Process improvement and standardization
  • Advisory and go-to-market strategy
  • Talent identification and development
  • Culture and brand leadership

References

References available upon request.

Timeline

Senior Carrier Account Manager

NFI
02.2025 - 01.2026

Carrier Account Manager

NFI
04.2021 - 02.2025

Carrier Development Specialist

NFI
06.2018 - 04.2021

Customer Service Manager

Shred it
04.2013 - 06.2018

General Manager of Food Service

Papa Gino's Pizzeria/ D'Angelos
01.2010 - 04.2013

Business Management

University of Miami

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Maxim Staroselsky