Connor Murray
Simsbury,CT
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Marketplace Kitchen and Bar
Avon, CT
09.2024 - Current
- Resolved customer concerns promptly, demonstrating problem-solving skills and commitment to guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Manager
Auggies Draft Room
Saint Augustine, FL
05.2021 - 08.2024
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new team members in operational procedures and service standards.
- Managed inventory levels, reducing waste through effective stock rotation techniques.
Education
Master of Arts - Clinical Mental Health Counseling
University of Saint Joseph
West Hartford, CT05-2028
Bachelor of Arts - Psychology
Flagler College
Saint Augustine, FL05-2023
Bachelor of Arts - Criminology
Flagler College
Saint Augustine, FL05-2023
Skills
- Strong work ethic
- Service prioritization
- Guest engagement
- Performance improvement
- Relationship management
- Task prioritization
Certification
- CPT - Certified Personal Trainer
- Member of Chi Sigma Iota
Timeline
Server
Marketplace Kitchen and Bar
09.2024 - Current
Shift Manager
Auggies Draft Room
05.2021 - 08.2024
Master of Arts - Clinical Mental Health Counseling
University of Saint Joseph
Bachelor of Arts - Psychology
Flagler College
Bachelor of Arts - Criminology
Flagler College