Connor O'Brien
Sumner,WA
Summary
Dynamic professional with extensive experience in account management and sales strategy development. Recognized for leveraging market research analysis to identify business opportunities and foster strong client relationships, contributing to increased revenue and long-term satisfaction.
Overview
5
5
years of professional experience
Work History
Account Executive
Amazing Life
Plano, TX
10.2025 - Current
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Developed and maintained strong relationships with customers to enhance satisfaction.
- Assisted in preparing sales presentations and product demonstrations for clients.
- Utilized CRM software to track customer interactions and sales activities.
- Coordinated follow-up calls to gather client feedback and address concerns.
- Supported the team in achieving sales targets by contributing ideas during meetings.
Enterprise Account Executive
Ministry Brands
Lenoir City, Tennessee
08.2024 - 10.2025
- Negotiated complex deals involving multiple stakeholders.
- Developed and maintained relationships with key decision makers in enterprise accounts.
- Identified new business opportunities through market research and analysis.
- Identified new business prospects through market research and cold calling.
- Used effective communication and interpersonal skills when meeting and speaking with clients, promoting long-lasting relationships.
- Utilized CRM tools to track interactions and manage sales activities.
Full Cycle Account Executive
Pushpay
Redmond, Washington
02.2021 - 09.2024
- Negotiated contracts with clients to finalize sales agreements efficiently.
- Engaged prospects in conversations to identify needs and interests.
- Conducted outreach calls to potential clients for product promotion.
- Built strong relationships with customers to enhance satisfaction and loyalty.
- Documented interactions in CRM software for follow-up actions.
Account Manager
Pushpay
Redmond, Washington
09.2023 - 07.2024
- Developed strategies to increase revenue from existing accounts.
- Managed multiple accounts simultaneously while meeting deadlines.
- Acted as main point of contact in matters relating to client concerns and needs.
- Resolved customer complaints in a timely manner.
- De-escalated customer interactions by providing alternative solutions to issues.
- Provided training and guidance to new Account Managers.
- Assisted customers with technical issues by troubleshooting and resolving problems.
Enterprise Sales Development Representative
Pushpay
Redmond, Washington
05.2021 - 09.2022
- Engaged prospects through targeted outreach and personalized communication strategies.
- Collaborated with sales teams to identify and qualify new business opportunities.
- Utilized CRM software to manage leads and track outreach efforts effectively.
- Coordinated follow-up communications to nurture relationships with prospective customers.
- Conducted market research to understand industry trends and customer needs.
Education
Bachelor of Arts - Communications
Northwest University
Kirkland, WA05-2015
Skills
- CRM proficiency
- Sales strategy
- Market analysis
- Account management
- Negotiation skills
- Client relations
- Account management
Timeline
Account Executive
Amazing Life
10.2025 - Current
Enterprise Account Executive
Ministry Brands
08.2024 - 10.2025
Account Manager
Pushpay
09.2023 - 07.2024
Enterprise Sales Development Representative
Pushpay
05.2021 - 09.2022
Full Cycle Account Executive
Pushpay
02.2021 - 09.2024
Bachelor of Arts - Communications
Northwest University