Connor Pennell
South Bend,IN
Summary
Offering strong communication skills and natural ability to connect with people, eager to learn and develop in aviation environment. Brings understanding of hospitality and customer service principles, ready to use and develop conflict resolution and multitasking skills at Mesa Airlines
Overview
1
1
year of professional experience
Work History
Front Desk Agent, Breakfast Attendant
Home 2 Suite Hotel
06.2025 - Current
- Greeted and assisted guests during check-in and check-out processes.
- Responded to guest inquiries, providing accurate information about hotel services.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Handled guest complaints professionally, resolving issues promptly to enhance satisfaction.
- Prepared and presented a variety of breakfast items to ensure guest satisfaction.
- Set up breakfast stations efficiently, adhering to health and safety regulations.
- Monitored food quality and freshness, ensuring all items met established standards.
Education
High School Diploma -
John Adams High School
South Bend, IN06-2025
Skills
- Customer service
- Guest services
- Problem-solving skills
- Cash handling
- Hospitality services
- Listening skills
Timeline
Front Desk Agent, Breakfast Attendant
Home 2 Suite Hotel
06.2025 - Current
High School Diploma -
John Adams High School