Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Enterprise Rent-A-Car
Lafayette, LA
01.2020 - 04.2020
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Sales and Leasing Consultant
Holmes Auto Family
Shreveport, LA
07.2019 - 12.2019
Negotiated purchase prices and explained sales, warranty and optional products
Completed registration paperwork and sales documentation
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
Customer Relations Manager
Holmes Auto Family
Shreveport, LA
02.2019 - 07.2019
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients
Managed customer relations on ongoing basis to maximize customer retention
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.