Connor Ransom
Chattanooga,TN
Summary
Highly motivated individual with 7 years in the customer service industry. Very adaptable and dedicated to producing quality service and safe work conditions.
Overview
7
7
years of professional experience
Work History
Insurance Agent
Lincoln Heritage Life Insurance
05.2024 - Current
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Approached potential clients by using direct marketing mailings and phone contacts.
Kitchen Manager
Marker 244
10.2019 - 03.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
Server and Trainer
Outback Restaurant
08.2018 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Package handler and Floor supervisor
UPS
09.2017 - 08.2018
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Education
Marketing
Technical College of The Low Country
High School Graduate -
River Bluff High School
Lexington, SC06.2017
Skills
Customer Service
Licensed Insurance Agent
Professionalism and Ethics
Policy Knowledge
Staff Supervision
Critical Thinking
Multitasking and Organization
Food Safety
Inventory Management
Staff Training and Development
Attention to Detail
Problem-Solving
Sanitation Standards
Schoolinvolvement
River Bluff High School, Cross Country, Track
Significantcoursework
- Business Finance
- Public Speaking
- World History
Volunteer Experience
- Mission Lexington
- Stuff-A-Bus
- His House
Timeline
Insurance Agent
Lincoln Heritage Life Insurance
05.2024 - Current
Kitchen Manager
Marker 244
10.2019 - 03.2024
Server and Trainer
Outback Restaurant
08.2018 - 10.2019
Package handler and Floor supervisor
UPS
09.2017 - 08.2018
Marketing
Technical College of The Low Country
High School Graduate -
River Bluff High School
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