Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connor Shaw

Lebanon,TN

Summary

Skilled in handling complex problems through customer service experience and from dealing with constituents who find themselves in varied situations. Known for having a cool head in stressful and challenging situations. Excels at listening to those who find themselves in highly emotional situations, and empathizing with those who have not been heard.

Overview

5
5
years of professional experience

Work History

Customer Service Staff

Publix Super Markets Inc
Lebanon, Tennessee
02.2021 - Current
  • Assisted customers with product inquiries and service requests.
  • Handled cash transactions and processed customer payments efficiently.
  • Processed returns efficiently and effectively according to company policy.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Legislative Intern

Tennessee General Assembly
Nashville, Tennessee
01.2025 - 05.2025
  • Quickly addressed constituent complaints through phone and email.
  • Organized committee binders to prepare the senator for the session.
  • Provided other duties as asked.

Education

Bachelor of Science - Legal Studies

Belmont University
Nashville, TN

Skills

  • Customer service
  • Cash counting accuracy
  • Calm under pressure
  • Organization
  • Document preparation
  • Leadership

Timeline

Legislative Intern

Tennessee General Assembly
01.2025 - 05.2025

Customer Service Staff

Publix Super Markets Inc
02.2021 - Current

Bachelor of Science - Legal Studies

Belmont University