Connor Sheehan
Lisle,Illinois
Summary
Poised individual with a strong work ethic and a desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills. Decisive multi-tasker with drive to take on new opportunities with a great organization.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Lisle, IL
10.2022 - 08.2024
- Improved store customer connection score to the highest in the Midwest region.
- Worked 25 hours a week while being a part-time student.
- Maintained high levels of customer satisfaction by efficiently crafting high-quality beverages to each customer's request.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Back of House Manager
Quinton's Bar And Deli
Iowa City, IA
10.2018 - 08.2022
- Additional job duties included: Lead Bartender, Line Cook, Server, and Barback.
- Worked 30-40 hours a week while being a full-time student.
- Managed and trained staff in proper food safety, sanitation, and kitchen operations.
- Created weekly schedules for back-of-house staff members.
- Developed good working relationships with fellow employees through effective communication.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
Bachelor of Arts - Liberal Arts And Sciences
Arizona State University
Tempe, AZ08-2024
Some College (No Degree) - Journalism
University of Iowa
Iowa City, IASkills
- Staff Management
- New Hire Training
- Exceptional customer service
- Sales expertise
- Conflict Mediation
- Service-oriented mindset
- Organizational ability
- Effective Communication
Accomplishments
- Two-time Partner of the Quarter award for Starbucks Store
- Hard Worker Award for Basketball Team
References
References available upon request.
Timeline
Barista
Starbucks
10.2022 - 08.2024
Back of House Manager
Quinton's Bar And Deli
10.2018 - 08.2022
Bachelor of Arts - Liberal Arts And Sciences
Arizona State University
Some College (No Degree) - Journalism
University of Iowa
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