Conor Wright
Scotts Valley,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Promotions and Customer Service Representative
RV Service Center Of Santa Cruz
06.2019 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
Bachelor of Arts - Animation And Special Effects
San Francisco Art Institute
San Francisco, CATimeline
Promotions and Customer Service Representative
RV Service Center Of Santa Cruz
06.2019 - 01.2024
Bachelor of Arts - Animation And Special Effects
San Francisco Art Institute
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