Dependable Server who is successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Yuca
04.2023 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS (Toast) system to place orders, manage bills, and handle complimentary items.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Bussed and reset tables to keep dining room and work areas clean.
Server/Bartender
Nomad
04.2023 - Current
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system (Clover) to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Explained menu items and suggested appropriate options for food allergy concerns.
Laboratory Manager
The Wright Brothers Inc.
07.2022 - 04.2023
Kept laboratory in compliance with ISO_IEC 17025 guidelines
Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
Trained staff, scheduled work hours and assigned projects four-person work group.
Developed and tested formulas for Gas products to maintain PurityPlus Standards
Training Server
O'Bannon Creek Golf Club
08.2021 - 07.2022
Trained new team members on restaurant procedures, menu items, POS system, and performance strategies.
Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Instructed servers on proper techniques for taking orders, serving food and providing customer service.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Exercise Instructor
Vibe Nutrition
05.2019 - 07.2022
Trained clients during cardio vascular exercise (cardio drumming) and stretching.
Demonstrated proper technique for exercises to avoid injuries.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Assisted clients with personal fitness goals through realistic objectives.
Research Assistant
Xavier University Biology Department
05.2021 - 08.2021
Performed statistical, qualitative, and quantitative analysis using MATLAB and Microsoft applications
Worked both independently and collaboratively on research remotely
Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Reviewed documents and data to identify trends and patterns.
Created an elaborate computer code to replicate the movement of water and nutrients through mycorrhizal fungi