Joseph Llorca
New York,NY
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Campania
New York
11.2025 - Current
- Provide attentive, high-quality service in a fast-paced casual dining environment. Manage multiple tables efficiently, ensure guest satisfaction, and collaborate with kitchen staff to deliver timely and accurate orders.
Server/Runner/Host/barback
Millers Ale House
New York
01.2023 - 11.2025
- Delivered versatile support across front-of-house operations in a high-volume sports bar setting. Served guests, coordinated food running to maintain speed of service, and managed seating and reservations to optimize guest flow and experience.
Server/Event Server/Runner
The District
New Jersey
02.2024 - 08.2025
- Provided polished service in a fine dining and event setting, ensuring an elevated guest experience. Assisted with private events, maintained attention to detail, and upheld high standards of presentation and professionalism.
Sales Associate
Tailored Brands Inc.
Toms River, NJ & Staten Island NY
01.2021 - 06.2023
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Trained new sales associates on company policies and effective sales techniques.
- Developed product knowledge to effectively communicate features and benefits to customers.
- Collaborated with team members to achieve monthly sales targets and improve store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Crew Member
Jersey Mikes
New York
06.2021 - 12.2022
- Supported daily operations in a fast-paced food service environment, including food preparation, customer service, and maintaining cleanliness standards. Demonstrated efficiency, teamwork, and strong communication skills.
Education
Bachelor’s degree - Electrical Engineering
CUNY
New York03.2026
Skills
- Customer service
- POS systems(Toast, Union, Aloha, etc)
- Beer knowledge
- Wine knowledge
- Cocktail knowledge
- Strong communication skills
- Conflict resolution
- Team collaboration
- Suggestive selling
- Coachable
- Quick learner
- Multitasking
- Time management
- Attention to detail
- Cash handling
- Section management
- Adaptability
- Reliability
- Punctuality
- Guest engagement
- Hospitality service expertise
- Memory retention
- Menu memorization
- High volume dining
- Food running
- Dining area maintenance
- Beverage preparation
- Table setting
- Upselling techniques
Certification
TIPS
LANGUAGES
English
Timeline
Server
Campania
11.2025 - Current
Server/Event Server/Runner
The District
02.2024 - 08.2025
Server/Runner/Host/barback
Millers Ale House
01.2023 - 11.2025
Crew Member
Jersey Mikes
06.2021 - 12.2022
Sales Associate
Tailored Brands Inc.
01.2021 - 06.2023
Bachelor’s degree - Electrical Engineering
CUNY