Constance Roberts
Duncanville,Tx
Summary
Driven individual with passion for healthcare and 14 years in the Revenue Cycle Industry. Highly organized with exceptional customer service skills.
Overview
5
5
years of professional experience
Work History
Patient Access Coordinator
MMC Group
09.2024 - Current
- Billing and Coding Support
- Processing Claims m
- Prior Authorization Assistance and tracking
- Coordination of Benefits Calls/Welcome Calls
- Appeals/Denials
- Enrolling patients in Patient Assistant Programs
Medical Accounts Receivable Specialist II
Rpc Company
04.2024 - 09.2024
- Identify problem accounts with payors
- Investigate, correct error, followup on missing account information, resolve past -due accounts.
- Compose and type correspondence, letters, appeals etc..
- Prepare Payment plans
- Process the Account Receivable Report
Specialty Referral Coordinator
OptumRx
01.2023 - 08.2023
- Scheduled appointments for Infusion/Injections
- Review and submit prior authorization request.
- Used Emr system Next,Gen, Athena, Leading Reach, Navagating Care,Epic
- Communicate status of appointment to referring physician.
- Input patient demographics; Review Medical Records
Senior Billing Coordinator
IKS Health
08.2019 - 01.2023
- 70 inbound/calls with patient discussing primary care visits.
- Processing payments
- Preparing payment plans
- Coordination of Benefits
- Procedures regarding patient financial care services and resources to patients.
- Review and analyzes Explanation of Benefits to determine patient responsibility.
Education
No Degree -
Cedar Valley College
Dallas Tx High School Diploma -
Justin Ford Kimball
Dallas, TX05-2008
Skills
- Medical Billing
- Account Receivables
- Leadership
- Documentation
Timeline
Patient Access Coordinator
MMC Group
09.2024 - Current
Medical Accounts Receivable Specialist II
Rpc Company
04.2024 - 09.2024
Specialty Referral Coordinator
OptumRx
01.2023 - 08.2023
Senior Billing Coordinator
IKS Health
08.2019 - 01.2023
No Degree -
Cedar Valley College
High School Diploma -
Justin Ford Kimball