Summary
Overview
Work History
Education
Skills
Timeline
Generic

Constance Roberts

Duncanville,Tx

Summary

Driven individual with passion for healthcare and 14 years in the Revenue Cycle Industry. Highly organized with exceptional customer service skills.

Overview

5
5
years of professional experience

Work History

Patient Access Coordinator

MMC Group
Dallas,Tx
09.2024 - Current
  • Billing and Coding Support
  • Processing Claims m
  • Prior Authorization Assistance and tracking
  • Coordination of Benefits Calls/Welcome Calls
  • Appeals/Denials
  • Enrolling patients in Patient Assistant Programs

Medical Accounts Receivable Specialist II

Rpc Company
Dallas , Tx
04.2024 - 09.2024
  • Identify problem accounts with payors
  • Investigate, correct error, followup on missing account information, resolve past -due accounts.
  • Compose and type correspondence, letters, appeals etc..
  • Prepare Payment plans
  • Process the Account Receivable Report

Specialty Referral Coordinator

OptumRx
Irving, TX
01.2023 - 08.2023
  • Scheduled appointments for Infusion/Injections
  • Review and submit prior authorization request.
  • Used Emr system Next,Gen, Athena, Leading Reach, Navagating Care,Epic
  • Communicate status of appointment to referring physician.
  • Input patient demographics; Review Medical Records

Senior Billing Coordinator

IKS Health
Coppell, TX
08.2019 - 01.2023
  • 70 inbound/calls with patient discussing primary care visits.
  • Processing payments
  • Preparing payment plans
  • Coordination of Benefits
  • Procedures regarding patient financial care services and resources to patients.
  • Review and analyzes Explanation of Benefits to determine patient responsibility.

Education

No Degree -

Cedar Valley College
Dallas Tx

High School Diploma -

Justin Ford Kimball
Dallas, TX
05-2008

Skills

  • Medical Billing
  • Account Receivables
  • Leadership
  • Documentation

Timeline

Patient Access Coordinator

MMC Group
09.2024 - Current

Medical Accounts Receivable Specialist II

Rpc Company
04.2024 - 09.2024

Specialty Referral Coordinator

OptumRx
01.2023 - 08.2023

Senior Billing Coordinator

IKS Health
08.2019 - 01.2023

No Degree -

Cedar Valley College

High School Diploma -

Justin Ford Kimball
Constance Roberts