Constince Williams
Hollywood,FL
Summary
Dedicated professional with a strong skill set in communication and task prioritization, consistently exceeding expectations in collaborative environments. Aspiring to leverage expertise as a Service Advisor, focusing on delivering exceptional customer service and enhancing operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Advisor
The Pete Store LLC
Fort Lauderdale, FL
01.2022 - Current
- Cultivated lasting connections through exceptional support.
- Boosted client approval ratings through rapid resolution of queries and recommendations.
- Assessed accurate pricing for offerings, regularly sourcing best rates and deals.
- Worked alongside different departments to ensure accurate inventory and resolve issues.
- Created detailed summaries outlining sales volumes, metrics on product performance, and customer satisfaction data.
Customer Service Representative
Fps Medical Billing
Hollywood, FL
02.2020 - 12.2021
- Consistently outperformed credit card application goals each day.
- Strengthened customer bonds by delivering customized help.
- Coordinated billing processes and managed payment collection.
- Defused tense environments with effective strategies.
- Delivered exceptional service to address client concerns.
Education
Bachelor of Science - Accelerated Program for Nursing
Miami Dade College
Miami, FL11-2027
High School Diploma -
McArthur High School
Hollywood, FL05-2019
Skills
- Performance goals
- Customer retention
- Multi-task management
- Customer service
- Conflict resolution
- Task prioritization
- Venipuncture expertise
- Blood collection techniques
- Order of draw
- Vital signs measurement
- HIPAA compliance
- Medical ethics
- Interpersonal skills
Affiliations
- In high school, I was in: band, cheerleading, student government association, chorus, softball.
- Volunteered at the county animal shelter on the weekends.
- In my free time, I like to read, go to the gym, and learn new cooking skills and recipes.
Accomplishments
- I received Honor's throughout my school years from elementary school all the way up until i graduated.
- I was the first person in my family to complete high school, and enroll in college.
- I am the only person in my family who has a goal of working in the medical field
Certification
- Basic Life Support Certification
- Cardiopulmonary Certification
- Nursing Assistant Certification
- Electrocardiogram Certification
- Phlebotomy Technician Certification
References
References available upon request.
Timeline
Service Advisor
The Pete Store LLC
01.2022 - Current
Customer Service Representative
Fps Medical Billing
02.2020 - 12.2021
Bachelor of Science - Accelerated Program for Nursing
Miami Dade College
High School Diploma -
McArthur High School
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