Jeremy Leflay
Sartell,MN
Summary
Adept at enhancing customer relationships and streamlining operations, my tenure at Miller Automotive Group underscored my expertise in maintenance reporting and team collaboration. Achieved significant improvements in service delivery and efficiency, leveraging skills in preventive maintenance coordination and customer relationship management, ensuring a consistent track record of reliable work performance and goal attainment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Service Advisor
Miller Automotive Group
Saint Cloud, MN
05.2021 - Current
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Ensured that all customer inquiries were handled promptly and accurately.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Logistics Manager
River Valley Marine
Long Lake, MN
05.2020 - 05.2021
- Coordinated with suppliers to ensure timely deliveries of goods.
- Maintained high standards of internal and external customer service.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
Highway Maintenance Worker
Sherburne County
Elk River, MN
08.2016 - 05.2020
- Hauled and spread sand, gravel and clay to fill washouts and repair road shoulders.
- Utilized GPS and other technology tools for precise location-based work and reporting.
- Operated heavy equipment, including snow plows, graders, sweepers, and asphalt spreaders.
- Collaborated with engineers and planners on highway construction projects to provide maintenance insights.
Operator
Peterson Potatoe
Becker, MN
04.2009 - 08.2016
- Separated products according to weight, grade and size of material to produce final product.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Shipped and delivered grain, and maintained all records of shipping and receiving.
- Performed regular scheduled maintenance on equipment.
Operator Truck Driver
Shamrock Disposal
Blaine, MN
05.2006 - 02.2009
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Followed appropriate safety procedures for transporting hazardous materials.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Checked loads for accuracy and safely secured them on trailer before departing terminal.
Operator Truck Driver
Drywall Supply
Saint Michael, MN
07.2002 - 05.2006
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Adhered to all company policies regarding safety protocol while operating heavy machinery.
Night Crew Supervisor
United States Marine Corps
San Diego, CA
08.1998 - 06.2002
- Prepared operations data to produce comprehensive reports to management.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Trained new employees on company policies, job duties, and performance expectations.
- Supervised night crew staff to ensure completion of daily duties and tasks on time.
Education
Some College (No Degree) - Business Management
University of Phoenix
Tempe, AZSkills
- Order fulfillment
- Maintenance reporting
- Warranty claims process management
- Customer relationship management
- Sales expertise
- Detailed Cost Estimation
- Team player mentality
- Performance goals
- Reliable Work Performance
- Expense Analysis
- Preventive maintenance coordination
Affiliations
- spend my spare time working with non profit organization taking veterans fishing
- enjoy traveling with my family
- time at the cabin
- coaching kids basketball team
Certification
- training in management and communication with employees
- heavy equipment certifications
- metals for achieving goals while serving in the Marine Coprs
Timeline
Service Advisor
Miller Automotive Group
05.2021 - Current
Logistics Manager
River Valley Marine
05.2020 - 05.2021
Highway Maintenance Worker
Sherburne County
08.2016 - 05.2020
Operator
Peterson Potatoe
04.2009 - 08.2016
Operator Truck Driver
Shamrock Disposal
05.2006 - 02.2009
Operator Truck Driver
Drywall Supply
07.2002 - 05.2006
Night Crew Supervisor
United States Marine Corps
08.1998 - 06.2002
Some College (No Degree) - Business Management
University of Phoenix
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