Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
DeliveryDriver

Consuela Marie Daughenbaugh

Sulphur

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

31
31
years of professional experience

Work History

Delivery Driver

DoorDash
10.2022 - Current


  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.

Homemaker/Caregiver

Self
01.2021 - 05.2023
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Homeschooled child due to health issues preventing school attendance.

Pre-K Teacher's Aide

Hamilton Christian School
08.2019 - 01.2021
  • Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
  • Facilitated small group instruction for targeted skill development, boosting overall academic performance.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

Police Officer

Lake Charles Police Department
07.2002 - 05.2019
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Testified effectively in court, contributing to successful prosecutions of offenders.
  • Conducted preliminary investigations at scenes of major crimes.
  • Received emergency and non-emergency calls and dispatched calls to appropriate departments and officers on duty.

Customer Service Representative/ Install Technician

Centennial Wireless
12.1999 - 08.2002
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
  • Provided outstanding customer service before, during, and after the installation process for seamless experiences.

Accounts Receivable

SUPERIOR SUPPLY & STEEL
05.1995 - 07.1999
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Entered invoice data for six branches into company's invoicing system to enable proper tracking and record keeping.
  • Reviewed invoices for accuracy and completeness prior to issuing payments.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving billing disputes with diplomacy and professionalism.

Bookkeeper/Secretary

Larry Stephenson, Inc/David Rettig, CPA
04.1994 - 05.1995
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
  • Handled day-to-day accounting processes to drive financial accuracy.

Education

Bachelor of Science - Accounting

McNeese State University
Lake Charles, LA
05.1993

Skills

  • Customer service
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Bookkeeping
  • Office equipment operations
  • Problem-solving
  • Time management
  • Multitasking

Accomplishments

Received the Scholastic Award from the Calcasieu Regional Training Academy.

Timeline

Delivery Driver

DoorDash
10.2022 - Current

Homemaker/Caregiver

Self
01.2021 - 05.2023

Pre-K Teacher's Aide

Hamilton Christian School
08.2019 - 01.2021

Police Officer

Lake Charles Police Department
07.2002 - 05.2019

Customer Service Representative/ Install Technician

Centennial Wireless
12.1999 - 08.2002

Accounts Receivable

SUPERIOR SUPPLY & STEEL
05.1995 - 07.1999

Bookkeeper/Secretary

Larry Stephenson, Inc/David Rettig, CPA
04.1994 - 05.1995

Bachelor of Science - Accounting

McNeese State University

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Consuela Marie Daughenbaugh