Summary
Overview
Work History
Education
Skills
Timeline
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Cooper Layo

Chico,CA

Summary

Dynamic and results-driven professional with a strong customer service focus, honed as a Shift Lead at Mountain Mikes. Proven ability to train employees and enhance guest experiences while maintaining a clean and efficient environment. Skilled in operating registers and managing store operations, consistently improving productivity and team collaboration.

Overview

5
5
years of professional experience

Work History

Shift Lead

Mountain Mikes
Granite Bay, CA
09.2023 - 01.2025

I was the shift lead, who oversaw activities when owners were away, and occasionally opened the store. I made pizza and sold frozen yogurt. I also used the register frequently, prepared toppings, and cleaned the store daily.

Postal Worker

Postal Annex
Sacramento, CA
01.2023 - 12.2023

I efficiently sorted and filed mail into both digital and physical PO Boxes, maintained a clean store environment, assisted customers with shipping needs, and operated a heat press for creating custom shirts and mugs.

Construction Worker

Collie Christianson
Granite Bay, CA
05.2022 - 01.2023

Was flipping a house for my employer. Did various things such as: painting, demolition, wallpapering, cleaning, power washing, garbage removal, built gazebo and fence, etc.

Busser

Jack’s Urban Eats
Granite Bay, CA
07.2020 - 02.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

Diploma -

Granite Bay Highschool
Granite Bay, CA

Associate Of Applied Arts - Film And Video Production

Butte College
Oroville, CA

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team Oriented

Timeline

Shift Lead

Mountain Mikes
09.2023 - 01.2025

Postal Worker

Postal Annex
01.2023 - 12.2023

Construction Worker

Collie Christianson
05.2022 - 01.2023

Busser

Jack’s Urban Eats
07.2020 - 02.2021

Diploma -

Granite Bay Highschool

Associate Of Applied Arts - Film And Video Production

Butte College