Cooper Lundberg

• Ensured compliance to all federal and state regulations.
• Managed all finance office processes and ensured efficient workflow of same.
• Evaluated credit applications and provided recommendations for approval or denial based on thorough risk assessments and financial analysis, ensuring responsible lending practices were followed consistently.
• Evaluated all payoff balances and automotive insurance policies.
• Reviewed customer signatures and prepared copy of prime documents.
• Prepared deliveries and ensured accuracy in all. Coordinated with sales teams and managed structure of deals.
• Established strong relationships with lenders, negotiating competitive rates for customers and improving loan approval rates.
• Conducted regular staff training sessions on F&I product offerings, enhancing their ability to educate customers effectively.
• Monitored vehicle deposit receipts for customers.
• Monitored competitive products and developed programs accordingly.
• Designed and ensured achievement of all sales goals.
• Developed and maintained relationships with customers, lenders and other third parties.
• Enhanced dealership profitability through the successful sale of finance and insurance products.
• Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.

• Arranged financing and reviewed required documents to determine approval/rejection.

• Trained under the previous F&I Manager to learn the skills required

• Verified customer information including income information and signature.

• Assisted sales staff in determining available financing options.

• Handled vehicle demonstrations and made arrangements for test drives.