Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cooper Perrine

Bradenton

Summary

Dynamic Customer Service Associate with a proven track record at Wawa, excelling in problem resolution and enhancing customer satisfaction. Skilled in complaint handling and team collaboration, I effectively processed transactions and trained new associates, contributing to a welcoming environment and fostering loyalty through exceptional service.

Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Wawa
07.2022 - 08.2025
  • Delivered prompt and courteous service to enhance customer satisfaction and loyalty.
  • Resolved customer inquiries and complaints effectively, ensuring positive experiences.
  • Processed transactions accurately using point-of-sale systems to maintain efficient operations.
  • Maintained cleanliness and organization of store areas to promote a welcoming environment.
  • Assisted in training new associates on service protocols and operational procedures.

Education

High School Diploma -

Lakewood Ranch High School
Bradenton, FL
05-2024

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Product knowledge
  • Complaint handling
  • Stock replenishment
  • Refunds and exchanges
  • Sales closing
  • Quality assurance
  • Customer complaint resolution

Timeline

Customer Service Associate

Wawa
07.2022 - 08.2025

High School Diploma -

Lakewood Ranch High School