Cooper Philpot
san marcos,Texas
Summary
Dynamic entrepreneur with a proven track record at Thriftefuego LLC, adept in sales tactics and vendor relationship management. Leveraged marketing expertise and entrepreneurial leadership to significantly enhance customer base and profitability. Excelled in creating sustainable business models and fostering strong supplier partnerships, demonstrating exceptional personnel management and operations efficiency. Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members. Creative Business Owner with exceptional background spent in managing events. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
7
7
years of professional experience
Work History
Business Owner/Operator
Vanilla Bean Market
06.2023 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Exceeded revenue targets through effective marketing strategies and expanding product offerings.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Small Business Owner
Thriftefuego LLC
08.2017 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Sales Associate
Uptown Cheapskate
05.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Intern
Caprock Wealth Advisors
05.2021 - 08.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Education
No Degree - Marketing
Texas State University
San Marcos, TX05-2025
High School Diploma -
Arlington High School
Arlington Tx05-2021
Skills
- Small business operations
- Sales tactics
- Personnel Management
- Financial Reporting
- Inventory Control
- Marketing expertise
- Contract Negotiation
- Human Resources
- Operations Management
- Entrepreneurial leadership
- Sustainable business models
- Vendor Relationship Management
Accomplishments
- Acted as a party coordinator for the nonprofit organization "The Birthday Party Project" for the past 8 years, and have dedicated 11 years to monthly volunteer service with the organization.
- Honored as one of 12 "Student Heroes" in Texas for my volunteer work during the years 2016 and 2017.
- Managed a team of 70 vendors on a monthly basis for the past year, ensuring their comfort and satisfaction while they engaged with my business.
Timeline
Business Owner/Operator
Vanilla Bean Market
06.2023 - Current
Sales Associate
Uptown Cheapskate
05.2022 - 09.2022
Intern
Caprock Wealth Advisors
05.2021 - 08.2021
Small Business Owner
Thriftefuego LLC
08.2017 - Current
No Degree - Marketing
Texas State University
High School Diploma -
Arlington High School
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